Distribution Associate/ Returns Processor - (Urgent Need)

MillenniumSoft Inc; Four Oaks (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

MillenniumSoft Inc. is seeking an entry-level Distribution Associate/Returns Processor in Four Oaks, NC. The role operates 1st shift from 6:00 AM to 2:00 PM, with optional overtime on weekdays and Saturdays.

The position is a 12-month contract on W2 with a pay rate of $17.00/hr. Responsibilities include receiving, inspecting, and processing returned products via RF technology and warehouse systems, ensuring GDP and accurate data entry, and preparing items for restocking or disposal while

Qualifications

• High school diploma or GED; certification preferred.
• Ability to obtain an electric pallet jack certification.
• Experience reading distribution documents and using RF scanning equipment.

Responsibilities

• Receive, inspect, and sort returned products based on condition and guidelines.
• Identify damage, defects, expiration, or discrepancies on returned goods.
• Accurately document return reasons, product details, and disposition outcomes.

Skills

MHE operation

Data entry

Organizational skills

Communication

Multitasking

Lean principles

Education

High school diploma or GED

Electric pallet jack certification

Tools

RF scanner

Electric pallet jack

Warehouse management system (WMS)

Job description

Position: Distribution Associate/ Returns Processor

Location: Four Oaks, NC

Duration: 12 Months

Total Hours/week: 40.00

Shift: 1st Shift

Client: Medical Devices Company

Job Category: Industrial

Level of Experience: Entry Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Shift - 1st Shift, Monday-Friday: 6:00 AM - 2:00 PM. Required Overtime: Weekdays & Saturdays OT Hr: 4:00 AM - 2:00 PM or 5:00 AM - 3:00 PM. Pay Rate: $17.00/hr

Job Description

• The Returns Processor (Distribution Associate) is responsible for providing value to our customer by accurately receiving, inspecting, and processing returned products.
• This includes verifying condition, updating system data, and ensuring all returned materials meet client standards for safety, accuracy, documentation, and productivity.

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

• Receive, inspect, and sort returned products based on condition and company guidelines.
• Identify damage, defects, expiration, or discrepancies on returned goods.
• Accurately document return reason codes, product details, and disposition outcomes.
• Process returns through RF technology and warehouse management systems.
• Repackage, re-label, and prepare items for restocking, quarantine, or scrap.
• Ensure accurate data entry and follow Good Documentation Practices (GDP).
• Process customer orders including scanning barcodes, picking cases, and labelling boxes as needed.
• Palletize orders by scanning, retrieving, and placing completed orders on pallets.
• Verify accuracy of shipments and perform packaging activities.
• May perform dock manifest duties including scanning completed pallets and operating shrink wrap equipment.
• May operate the ground/manual manifest station.
• Become knowledgeable of other warehouse positions and assist as required.

Quality

• Perform all work at a high accuracy level; resolve errors following established procedures.
• Check and count products for accuracy, damage, and contamination.
• Participate in Lean initiatives.

Re-Warehousing

• Identify pallet ID tags and document required information.
• Write clearly, match numbers, and verify correct location codes.

Order Picking

• Accurately pick product while bending, stooping, reaching, and lifting up to 50 lbs.

Physical Inventories

• Participate in inventory counts and reconciliation as needed.

Equipment

• Operate all designated material handling equipment safely.
• Report all damage to product, equipment, or company property immediately.
• Maintain equipment cleanliness according to maintenance guidelines.

Reporting / Measurements

• Complete all warehouse and returns activity records accurately and on time.
• Review operating goals and daily performance metrics.

Safety / Sanitation / Housekeeping

• Follow all safety standards, including 5S and Lean principles.
• Maintain clean, orderly work areas.
• Report injuries, hazards, and unsafe conditions immediately.
• Assist in maintaining warehouse security.

Cross Training

• Learn responsibilities of other roles as assigned.
• Provide backup support during absences or peak volume periods.

Miscellaneous / Other

• Participate in the daily stretching program.
• Perform additional duties as assigned.
• Follow Good Documentation Practices at all times.

Education And Experience

• High school diploma or GED, preferred.
• 1 year of relevant experience, preferred.
• Experience with MHE, preferred.
• Ability to obtain an electric pallet jack certification.
• Ability to read and interpret distribution documents.
• Required to operate MHE and use an RF scanner.
• Basic analytical, organizational and prioritization skills.
• General distribution knowledge.
• Strong verbal communication skills
• Ability to multitask and prioritize
• Ability to work in a fast-paced distribution environment
• Ability to read and interpret distribution documents
• Ability to work well with others and under minimal supervision
• Ability to perform in a metrics-driven environment
• Basic analytical, organizational, and prioritization skills
• General knowledge of distribution operations
• May require working near mechanical equipment or in precarious situations

Physical Demands: (if applicable)

• The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws.
• While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers.
• The associate may occasionally be required to climb. The job may require lifting over 50lbs in some areas but not all.
• Associate must have normal field of vision corrected to 20/40 in each eye and must have sufficient hearing to safely operate MHE [Material Handling Equipment] in a manufacturing/distribution environment.

Work Environment: (if applicable)

• The noise level is moderate to loud. There will almost always be exposure to work near moving mechanical equipment, exposure to precarious situations and potential temperature excursions.
• Occasionally the position will have exposure to fumes/airborne particles.