Return-to-Work Solutions Specialist

Sedgwick; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Sedgwick is seeking a Return-to-Work Associate in Orlando, FL. The role involves performing return-to-work assessments, coordinating related activities with physicians, employers, and claims teams, and supporting accommodation processes under supervision.

Ideal candidates have at least one year of claims management experience, strong communication, analytical and organizational skills, and the ability to work well in a team. This on-site role emphasizes quality processes and customer support.

Qualifications

• High school diploma or GED required.
• One year claims management experience or equivalent; return-to-work experience preferred.
• Excellent oral and written communication, including presentation skills.

Responsibilities

• Performs initial evaluations via telephone with physician and employer.
• Evaluates need for alternative return-to-work plan and coordinates related activities.
• Supports return-to-work and accommodation processes for management.
• Supports the organization’s quality programs.
• Provides return-to-work support for injured workers, physicians, employers and claims teams.
• Gathers data from providers for record keeping and enters it into the system.
• Adheres to policies and resolves workers’ compensation cases.
• Enters data accurately and maintains quality standards.

Skills

Excellent communication

PC literate

Analytical skills

Organizational skills

Interpersonal skills

Teamwork

Performance competencies

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sedgwick is seeking a Return-to-Work Associate in Orlando, FL. The role involves performing return-to-work assessments, coordinating related activities with physicians, employers, and claims teams, and supporting accommodation processes under supervision.

Ideal candidates have at least one year of claims management experience, strong communication, analytical and organizational skills, and the ability to work well in a team. This on-site role emphasizes quality processes and customer support.