Return Dock Specialist

CareerArc; Kansas City (KS); On-site; USD 52,437,000 - 65,246,000; Full time

Benefits offered by this job

Same day pay

Competitive raises

Inclusive culture

Health insurance

Paid holidays

Staff discount

401(k)

Job summary

Nebraska Furniture Mart is hiring a Return Dock Specialist responsible for processing returned customer purchases, properly coding uncrated products, and ensuring procedures are followed. Your work ensures accurate documentation, safe handling, and timely updates to orders.

The role demands attention to detail, a valid 18+ age, and the ability to lift items; scanning equipment is used for tracking returns in a fast-paced environment. Benefits include competitive pay and growth opportunities.

Qualifications

• Must be 18 years of age.
• High School Diploma or GED preferred.
• 6 months' customer contact experience.
• Positive, upbeat attitude.
• Ability to lift/push/pull required weights.
• Operate scanning equipment preferred.
• Ability to work night, weekend and/or early morning hours based on business needs.
• Pre-employment screening includes, but isn't limited to criminal background check.

Responsibilities

• Collaborate: Verify all return orders during check-in.
• Inspect: Examine product for defects.
• Accuracy: Process paperwork, tag products and assign status coding for returns.
• Play Your Part: Wrap merchandise and properly note any arising problems on order.
• Safety: Move the product to where it needs to go safely.

Skills

Attention to detail

Customer contact experience

Positive attitude

Education

High School Diploma or GED

Tools

Scanning equipment

Job description

At Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.

Pay Range: $18.30 - $22.77 hourly Schedule: 12:00pm-8:30pm, Thursday-Monday Job Description: Your Piece of the Puzzle Do you pay attention to detail and like to find alternative solutions to problems in your work area? As NFM's Return Dock Specialist you're focused on processing the returned customer product purchases and properly coding all uncrated products and ensuring processes are being followed. Job Duties: A Day in the Life Collaborate: Verify all return orders during check-in Inspect: Examine product for defects Accuracy: Process paperwork, tag products and assign status coding for returns Play Your Part: Wrap merchandise and properly note any arising problems on order Safety: Move the product to where it needs to go safely Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.

Qualifications: Can You Check These Boxes? Must be 18 years of age High School Diploma or GED preferred 6 months' customer contact experience Positive, upbeat attitude Ability to lift/push/pull required weights Operate scanning equipment preferred Ability to work night, weekend and/or early morning hours based on business needs Pre-employment screening includes, but isn't limited to criminal background check

Benefits: What's in It for You?

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health,dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer