Administrative Specialist - Customer Pick Up

Nebraska Furniture Mart Inc.; Omaha (NE); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Same-day pay

Competitive raises

Inclusive culture

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Paid holidays

Paid time off

Staff discount

Career development

Volunteer opportunities

Tuition reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart is seeking an Administrative Specialist for Customer Pick Up in Omaha. You will greet customers, collect information, and guide them to order loading while ensuring orders are accurate and filed correctly.

The role emphasizes friendly, computer-savvy service, data entry speed, and availability for varied shifts, with comprehensive benefits for full-time staff.

Qualifications

• Positive, upbeat attitude.
• 3–6 months customer contact/clerical or office experience preferred.
• Ability to enter data quickly and accurately.
• Proficient in MS Office (Outlook, Word, Excel).
• Willingness to work night, weekend and/or early morning hours.

Responsibilities

• Greet customers promptly as they arrive.
• Direct customers for order loading.
• Ensure sales orders are finalized and filed accurately.
• Work with past-due reports; track and document order changes.
• Resolve customer problems face-to-face.

Skills

Positive attitude

Data entry

MS Office

Customer service

Availability for varied shifts

Education

High School Diploma or GED

Tools

MS Office

Job description

Administrative Specialist - Customer Pick Up

Omaha, 700 S 72nd Street, Omaha, Nebraska, United States of America

Job Description

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today’s Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreamsand a culture that encourages volunteering and serving our communities.

Pay Range: $16.78 - 20.39 Hourly

Job Description: Your Piece of the Puzzle

Do you tend to leave a lasting impression on people? If so, we are looking for a friendly, computer savvy representative to join our office! You will be one the last people our customers come in contact with. Your job will be to assist the customer in processing their NFM pick-up orders.

Job Duties: A Day in the Life

• Greet: Ensure all customers are greeted promptly as they arrive
• Direct: Collect accurate information and direct customers for order loading
• Confirm: Check that the sales orders are finalized and filed accurately
• Support: Work past-due reports, track and document order changes
• Serve: Resolve customer problems face-to-face

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Qualifications: Can You Check These Boxes?

• Positive, upbeat attitude
• High school diploma or GED preferred
• 3-6 months customer contact/clerical or office related experience preferred
• Ability to enter data quickly and accurately
• Computer skills and ability to use MS Office (Outlook, Word, Excel, etc)
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn’t limited to, criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture – Because everyone who works or shops at NFM should feel right at home
• Health,dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer

Omaha, 700 S 72nd Street, Omaha, Nebraska, United States of America