Warehouse Delivery Prep Lead

NFM; Kansas City (KS); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Same day pay

Competitive pay increases

Inclusive culture

Health, dental, vision, life Insurance

Paid holidays and PTO

Staff discount on merchandise

Career development opportunities

Volunteer opportunities

Tuition Reimbursement

401(k) with company match

Job summary

Nebraska Furniture Mart (NFM) is hiring a Warehouse Lead to coordinate and direct all department workflow. You will be the main contact for your department and lead safety, training and process improvements to meet business goals.

Responsibilities include supervising attendance, assigning tasks, and backing up the department manager as needed. Strong communication with customers and teammates is essential for success.

Qualifications

• Must be 18 years of age.
• Positive, upbeat attitude.
• 3 years warehouse experience.
• 3 years customer contact experience.
• Lead experience preferred.
• Ability to lift, push, pull required weights per dept. requirements.
• Knowledge of Microsoft Office Applications.
• Ability to operate scanning equipment preferred.
• Night, weekend and/or early morning hours based on business needs.
• Pre-employment screening including criminal background check.

Responsibilities

• Safety first: ensure staff complete required safety and service trainings.
• Work with management to maintain departmental policies, procedures, training material and communications.
• Track attendance and time off requests; assign tasks and monitor progress.
• Train new and current staff on equipment, policies and process improvements.
• Complete departmental projects and ensure timely completion.
• Monitor safety and proper use of equipment.
• Interact with internal and external customers.

Skills

Warehouse experience

Customer service experience

Leadership

MS Office knowledge

Scanning equipment operation

Tools

MS Office

Scanning equipment

Job description

At Nebraska Furniture Mart (NFM), we have been hiring friends since 1937-people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A FUN, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.

Pay Range: $21.35 - $26.48 hourly

Job Description: Your Piece of the Puzzle

NFM's Warehouse Lead is responsible for coordinating and directing all department workflow. They are the main point of contact for their department.

Job Duties: A Day in the Life

• Safety First: Ensure all staff have completed required safety and service trainings
• Assist: Work with management to maintain departmental policies, procedures, training material and communications
• Manage: Track attendance and time off requests for staff. Assign tasks to the team and monitor progress. Act as back-up to department manager/supervisor in the case that they are unavailable
• Coach: Train new and current staff on department specific equipment, updates to policies and process improvements
• Play Your Part: Complete various departmental projects as assigned, guaranteeing those are tracked and completed in a timely manner
• Work Smarter, Not Harder: Monitor safety of your teammates by ensuring equipment is being used properly
• Set the Stage: Interact and maintain relationships with internal and external customers

Your work will directly impact our ability to help people create a lifestyle they love, for the people they love- because that's what we love.

Qualifications: Can You Check These Boxes?

• Must be 18 years of age
• Positive, upbeat attitude
• 3 years warehouse experience
• 3 years customer contact experience
• Lead experience preferred
• Ability to lift, push, pull required weights per established requirements for the department
• Knowledge of Microsoft Office Applications
• Ability to operate scanning equipment preferred
• Ability to work night, weekend and/or early morning hours based on business needs
• Pre-employment screening includes, but isn't limited to, criminal background check

Benefits: What’s in It for You?

As a full-time member of our NFM Family, you will enjoy:

• Same day pay - access to your earned pay on-demand, when you need it the most
• Competitive pay - generous annual increases up to 7%
• Inclusive culture - Because everyone who works or shops at NFM should feel right at home
• Health, dental, vision, life Insurance, short and long term disability
• Paid holidays (upon hire) and paid time off (after 90 days)
• Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
• Virtual and in-person career development opportunities at all levels
• Paid community volunteer opportunities
• Tuition Reimbursement
• You'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment option

Nebraska Furniture Mart is an Equal Opportunity Employer