RETURN CLERK

NRI; Fontana (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

NRI is seeking a Returns Clerk to join our Fontana, CA team. You will manage warranty, quality control, repairs, and returns for various client products in a fast-paced warehouse environment.

The ideal candidate is team-oriented, proactive, and detail-focused; you will adapt to changing priorities, communicate with clients via email, and follow safety protocols while maintaining organized work areas.

Qualifications

• Must be able to learn the basic warehouse management scanning system (WMS).
• Strong attention to detail and time management skills.
• Ability to be flexible and adapt to changing priorities.

Responsibilities

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and SOPs.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

Skills

WMS literacy

Attention to detail

Time management

Flexibility

Job description

A Day in the Life

As a Returns Clerk, you will play an important part of the Returns team by organizing and completing all warranty, quality control, repairs and returns duties. You’ll be working with products from awesome clients that are heavily involved in the active lifestyle.

What does success look like in this role?

The ideal candidate is someone who is team-oriented, proactive and has a high attention to detail. You should enjoy working in a fast-paced environment and priorities that may change daily, discern any potential roadblocks while remaining focused on partnering with the supervisor and the team.

The following schedule is available for this role:

Shift: Monday-Friday 2:00 pm to 10:30 pm

Starting Pay:

$18.50 an hour plus $1.00 shift differential

Location:

LC - 13169 Slover Ave. Fontana, CA 92337

All About You

What You’ll Bring to the Role:

• Ability to learn basic warehouse management scanning system (WMS)
• Strong attention to detail and time management skills
• Has the ability to be flexible and adapt to changing priorities

The Must Haves:

• Must have physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walking and standing for extended periods, climbing ladders/stairs, ok with heights in elevated areas and tolerating conditions such as dust, dirt, noise, odors, heat, cold, etc.
• Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months)
• Must make current Supervisor/Manager aware of your interest and have their approval PRIOR to applying

Things You Will Be Doing:

• Ensures all returns are processed in a timely manner and as per client requirements.
• Input returns information into the system.
• Client communication via email and reporting.
• Quality control on returns and warranty claims.
• Following NRI safety rules, safety procedures, security protocol and standard operating procedures.
• Keeps work and storage areas in a safe, clean, and tidy condition at all times.
• Performs other duties as requested.

NRI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Pay Range

19.50