Retreat Services Associate (Part Time; Multiple openings)

CHAI; Maryland; On-site; USD 17,000 - 25,000; Part time

Job summary

CHAI is seeking a part-time Retreat Services Associate to assist in day-to-day food service operations and maintain facility cleanliness across dining areas, kitchen, bathrooms, and common spaces. The role reports to the Retreat Services Manager and supports catering, setting dining and buffet tables, serving guests, and clearing after meals.

Ideal candidates exhibit a solid work ethic, strong time-management, attention to detail, and excellent English communication.

Qualifications

• Excellent attention to detail and customer service.
• Strong English communication skills.
• Able to work part-time in a fast-paced environment.

Responsibilities

• Dining room set up and meal service, including buffet with necessary equipment.
• Maintain buffet area and replenish food as needed during service.
• Break down buffet and manage post-meal cleanup.
• Clean and restock kitchen employee bathroom; manage kitchen linens daily.
• Break down and reset meeting spaces after events; manage audio/visual setup.
• Clean and organize common areas and assist with event logistics as needed.

Skills

Attention to detail

Customer service

Time management

English communication

Job description

The part-time Retreat Services Associate position is to assist in the day to day operations focused on food service and the overall cleanliness of the facility including: dining areas, kitchen, bathrooms, common areas, meeting rooms, lodging rooms and other duties when assigned by supervisors. This position reports to the Retreat Services Manager. Looking to fill multiple Retreat Services Associate part time roles. The Retreat Services Associate(s) will be called upon to participate in catering services including dining and buffet table setting, food service, clean-up, light kitchen prep and dishwashing. Additional tasks include cleaning and restocking bathrooms, maintaining the appearance of common areas including sweeping, mopping, emptying trash, cleaning windows, organizing and stocking storage areas. Retreat Services Associates may be asked to assist with outdoor and special events as needed and when available. The ideal candidate must possess a solid work ethic with strong organizational and time-management skills, excellent attention to detail, good verbal and written communication skills in English, as well as provide excellent customer service and maintain a professional demeanor. The retreat center is not close to public transportation so a personal vehicle will be necessary.

Tasks/Responsibilities:

Managers and Supervisors reserve the right to determine which task(s) an associate is assigned to, based on facility needs as well as the individual’s strengths and experience.

Catering Services:

• Dining room set up and meal service including dining tables and buffet with necessary equipment and prepared food in a timely manner prior to scheduled mealtime
• Working at a fast pace to maintain the buffet throughout meal service, refilling food and keeping area tidy as needed
• Set up, upkeep and breakdown of the guest self-bussing station prior to, during and after meal
• Break down buffet at the conclusion of meal service, clearing/wrapping/dating/storing extra food
• Sweep & mop floor, wipe down chairs, reset buffets dining tables as needed in preparation for next meal
• Serving and clearing for guests receiving upgraded service (plated service, no self-bussing)
• Ensure snacks are delivered with appropriate plates, napkins & utensils and cleared according to the scheduled location and time on the catering schedule
• Maintain the lobby Beverage Station, cleaning and replenishing as needed with beverage supplies, cups, and condiments. This includes setting up, maintain and breaking down the coffee and teas for Shabbat every Friday – Saturday.
• Maintain an organized and clean linen closet

Kitchen Duties:

• Washing and putting away dishes, glassware, cooking equipment, and utensils in commercial dish machine and 3-compartment sink
• Clean and restock kitchen employee bathroom as needed
• Ensure kitchen linens are picked up, laundered, and returned daily
• Take trash out to dumpsters, replace trash can liner, clean trashcans as needed
• Scrub, sweep, & mop kitchen floor as needed or requested
• Assist with deliveries, storing items in their proper place, break down boxes, take to dumpster

Meeting Spaces:

• Breakdown, clean, and re-set rooms for the next scheduled function according to instructions
• Complete meeting room setups (tables, chairs and other supplies) before, during and after events
• Maintain and sets up all audio/visual equipment as assigned
• Store and maintain all furniture and equipment in an orderly and neat manner
• Maintain and set up all ritual objects, siddurim and furnishings
• Setup, maintain, and attend to Campus Rentals groups when called upon and available

Common Areas:

• Responsible for appearance and cleanliness of all public rooms and social areas
• Monitor collection of trash and recycling inside lounges and on walkways