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Marywood Retreat and Conference Center seeks a dedicated Housekeeper to maintain spotless guest rooms and retreat center areas, ensuring a welcoming atmosphere for guests. You will clean, sanitize, restock supplies, and report maintenance issues, upholding our standards and safety policies.
Responsibilities include guest room cleaning, bathroom sanitation, floor care, linen handling, and assisting with public area upkeep.
Position Title: HOUSEKEEPER Job Grade: 102
Employment Type: Regular, Full Time, 40 hours per week FLSA Status: Non-exempt
Location: Marywood Retreat and Conference Center
Reports to: Director, Marywood Retreat and Conference Center
The Housekeeper is responsible for maintaining the cleanliness and welcoming appearance of guest rooms and retreat center meeting areas, ensuring a comfortable and pleasant experience for our guests. Duties include cleaning, sanitizing, and restocking supplies, as well as reporting any maintenance issues.
Guest Room Cleaning: Cleaning and preparing guest rooms according to Retreat and Conference Center standards, including making beds, changing linens, dusting, mopping, vacuuming, and replenishing amenities.
Bathroom Sanitization: Thoroughly cleaning and sanitizing bathrooms, ensuring sinks, toilets, showers, and tubs are spotless and stocked with fresh supplies.
Floor Care: Maintaining clean and polished floors in guest rooms and public areas, including vacuuming, mopping, and spot-cleaning.
Furniture and Fixture Maintenance: Dusting and polishing furniture, fixtures, and decorative items to maintain a pristine appearance.
Public Areas: Maintain all the public areas in the villas, the Kelly Center, and the Wisdom Center. This may include but is not limited to the regular cleaning of small appliances such as the coffee maker.
Linen and Cloths: Wash and store all Marywood linen and other cloths used throughout the center and folding them based on Marywood standards.
Restocking Supplies: Ensuring guest rooms and public areas are adequately stocked with necessary amenities such as toiletries, towels, and other supplies.
Camp I Am: Maintaining the cleanliness and sanitization of all Camp sleeping cabins and bathrooms.
Reporting Maintenance Issues: Identifying and reporting any maintenance problems or safety hazards to the Supervisor.
Guest Interaction and Customer Service: Addressing guest requests and concerns promptly and professionally, providing excellent customer service. Also forwards any items left by guests to the Supervisor.
Safety and Sanitation Procedures: Adhering to all health codes, safety regulations, and hygiene protocols, including the handling and storage of chemicals and work-products.
Ability to effectively present information and respond to questions from groups of managers, clients, vendors, employees, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 25 to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Flexibility to work evenings and weekends, when necessary.