Retirement Specialist III-Quality Assurance

State of Mississippi; Jackson (MS); On-site; USD 43,000 - 52,000; Full time

Job summary

The State of Mississippi is seeking a Retirement Specialist III in 25 - HINDS COUNTY, MS. This full-time position handles quality assurance for retirement benefits, including account audits, benefit calculations, and final benefit determinations.

The role requires strong communication and teamwork, with proficiency in Word and Excel. Annual salary is $47,461.41, with duties spanning auditing, account maintenance, and assisting retirees through the process.

Qualifications

• Typically requires a bachelor’s degree and 5+ years of experience.
• Experience with Excel for account maintenance and auditing.
• Strong communication and teamwork skills.

Responsibilities

• Approve auditing of retirement accounts to verify service credit totals.
• Approve the performance of account maintenance to correct wages and service credit.
• Approve payments for retirees added to payroll; ensure correct benefit amounts.
• Approve recalculated retirement benefits after postings; use spreadsheets for calculations.
• Master knowledge of PERS retirement benefits and options; understand related laws and regulations.
• Demonstrate superior communication; maintain positive interactions with staff to complete tasks.
• Assist with special projects and other duties as assigned.

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Retirement Specialist III-Quality Assurance in 25 - HINDS COUNTY, MS | GovernmentJobs.com page has loaded.

State of Mississippi

$47,461.41 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9473-0530-20261019HINDS

0530 - PUBLIC EMPLOYEES RETIREMENT SYSTEM

Opening Date

10/19/2026

10/26/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$47,461.41

$47,461.41

Preferred Qualifications

Typically requires a bachelor’s degree and 5+ years of experience.

The Public Employees' Retirement System of Mississippi (PERS) serves the state of Mississippi by providing retirement benefits for individuals working in stated government, public school, universities, community colleges, municipalities, counties, the Legislature, highway patrol, and other such public entities. For questions concerning the posting, please contact PERS at [e-mail].

About the Position

The Service Retirement Division processes service retirement benefit estimates and applications, performs account analyses and is responsible for offering members personal contact with PERS. Members seeking information about their service credit, general account status or retirement benefits are assigned a personal Case Manager to answer questions and help them navigate the entire retirement process. The division is responsible for identifying all types of service each member is entitled to receive, confirming awarded service credit through a routine audit, and informing members of audit findings so that members can make informed retirement decisions.Duties include, but are not limited to:

• Approve the auditing of retirement accounts to verify service credit totals; identify questionable postings; review applicable documents to clarify earnings and employment history.
• Approve the performance of account maintenance to correct improperly reported wages and service credit.
• Approve payments for retirees added to payroll. Ensure the benefit amount is correct and that checks are scheduled to be mailed on the appropriate dates.
• Approve recalculated retirement benefits after all wages and service credit have been posted to the member's account. Use existing Excel spreadsheets to calculate the amount of underpayment or overpayment.
• Master knowledge of PERS retirement benefits and options, and the laws and regulations affecting Service, Survivor and Disability retirement benefits.
• Demonstrate superior communication skills: friendly demeanor; able to manage questions and answers while working positively with other PERS staff to complete tasks.
• Assist with special projects and other duties as assigned.

What you'll need to be Successful

The preferred candidate should be customer focused, quality oriented, innovative and results and learning oriented; should communicate effectively; and must display strong teamwork, time management, and organizational skills.The preferred candidate must be proficient in the use of Microsoft Word and Excel.

See MSPB Careers for information regarding this classifications

Employer State of Mississippi

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201