Benefit Program Specialist I(SNAP/TANF Eligibility Specialist) 0770

State of Mississippi; Jackson (MS); On-site; USD 28,000 - 35,000; Full time

Job summary

The Mississippi Department of Human Services is seeking a Benefit Program Specialist I (SNAP/TANF Eligibility Specialist) for the Hinds County area in Jackson, MS. This full-time role evaluates eligibility for SNAP/TANF and may involve auditing processes and case management as needed.

Excellent customer service, reliability, punctuality, and strong communication and organizational skills are essential. A bachelor's (or associate) degree with related experience is preferred, with opportunities to

Qualifications

• Excellent customer service, dependable, punctual, data entry, communication, organization, and time management.
• Ability to work with diverse groups and maintain integrity in all tasks.
• Bachelor's degree with 0–2 years (or Associate degree with 2–3 years) preferred.

Responsibilities

• Evaluate benefit eligibility for SNAP/TANF and audit related processes.
• Lead work within a benefit area and review others' work.
• Advise on policy or policy revision to governing bodies.
• May perform case management and support appeals when needed.

Skills

Customer service

Data entry

Communication

Organization

Time management

Integrity

Diversity awareness

Education

Bachelor's degree

Associate degree

Job description

Benefit Program Specialist I(SNAP/TANF Eligibility Specialist) 0770 in 25 - HINDS COUNTY, MS

State of Mississippi

$31,396.00 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9777-0651-20261014hinds

0651 - DHS-ECONOMIC ASSISTANCE/TANF

Opening Date

10/15/2026

10/22/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$31,396.00

$31,396.00

About the Agency

The Mississippi Department of Human Services is dedicated to serving others while providing a wide range of public assistance programs, social services, and support for children, low-income individuals and families. The agency seeks to empower families so they can become self-sufficient and responsible for their future success. This position is with the Division of Economic Assistance and will be located in HINDS. If you have any questions, you may contact us at [e-mail].

*This is a non-state service, time-limited position. * First-level professional position considered an expert in a broad benefit area (e.g. Public Assistance Programs, Unemployment, veteran's loan eligibility etc.) that evaluates the effectiveness of benefit and eligibility programs by auditing processes and reporting findings to the stakeholder. Employees may be the lead worker within a benefit area and assign and review the work of others. Employees at this level may assist in establishing public assistance programs in response to legislative mandates and recommend policy or policy revision to governing bodies. At this level, some employees may be responsible for overseeing and determining high value claims, benefits, and/or eligibility (e.g. estate management) through consideration of a wide range of legal, medical, occupational, and other factors to develop cases based upon complicated facts. At this level, employees may advocate in an appeals process. May be required to perform case management work.

What you'll need to be Successful

Excellent customer service skills, dependable, punctual, some data entry, excellent communication skills, excellent organization skills, time management, integrity, can work with diverse groups

Preferred Qualifications

Typically requires a bachelor's degree and 0-2 years of experience OR an associate degree and 2-3 years of experience.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201