Benefit Program Specialist I

State of Mississippi; Jackson (MS); On-site; USD 29,000 - 40,000; Full time

Job summary

State of Mississippi in Jackson, MS is seeking a Benefit Program Specialist I in 25 - HINDS COUNTY, MS to help customers apply for and maintain Medicaid benefits. You will gather and review information, enter client data, read policy materials, stay updated on Long-Term Care eligibility rules, and assist with training new staff.

Deadlines are important and attention to detail is essential. Typically a Bachelor’s Degree with 0-2 years of experience or an Associate’s Degree with 2-3 years is

Qualifications

• Experience in customer service settings and ability to communicate clearly.
• Ability to read and interpret policy materials related to Long-Term Care Medicaid.
• Strong organizational skills and ability to prioritize work to meet deadlines.

Responsibilities

• Gather, review, and investigate beneficiary information for Medicaid eligibility.
• Accurately enter client data into the computer system and maintain case files.
• Assist with training of new office staff and respond to client questions and concerns.

Skills

Customer service

Attention to detail

Deadline oriented

Education

Bachelor’s Degree

Associate’s Degree

Job description

Benefit Program Specialist I in 25 - HINDS COUNTY, MS

State of Mississippi

$28,542.30 - $40,129.05 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9777-0665-20261008HDS

0665 - MEDICAID DIVISION

Opening Date

10/12/2026

10/19/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$28,542.30

$40,129.05

About the Agency

The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians. Medicaid provides health coverage for eligible, low-income populations in Mississippi. These populations include children, low-income families, pregnant women, the aged, and disabled.

This position is located with the MS Division of Medicaid in the Central Office Long Term Care Eligibility Unit. If you are recommended for hire or promotion, you will be required to submit proof of possession of the credentials (i.e., license, certificate, official transcripts) that you listed on your State of Mississippi Application. Division of Medicaid has the authority to verify that the information recorded on your application is true and correct. The Benefit Program Specialist actively assists customers/beneficiaries throughout the process of applying for and ongoing coverage of Medicaid benefits. Specialists must gather, review, and investigate beneficiary information and determine if an approval for Medicaid is possible, based on Medicaid policies. Additional responsibilities include but are not limited to: accurately entering client data in the computer system; reading and comprehending the policy manual and obtaining a general working knowledge of Long Term Care Medicaid policies and programs; keeping abreast of policy updates and changes; assisting clients with questions and concerns as they call into the office; assist with training of new office staff; must be deadline oriented and organized; and utilize reports for timely maintenance of assigned applications and caseloads.

What you'll need to be Successful

Background in customer service. Strong attention to detail and the ability to prioritize work to meet assigned deadlines. Reading and comprehending Long-Term Care eligibility policies and procedures.

Preferred Qualifications

Typically requires a Bachelor’s Degree and 0-2 years of experience OR an Associate's Degree and 2-3 years of experience.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201