Retirement Plan Services Administrator II

Fishback Financial Corporation; San Francisco (CA); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) & ESOP

Wellness program

Education assistance

Volunteer hours

Childcare assistance

Job summary

First Bank & Trust is seeking an experienced Retirement Plan Services Administrator II to provide administrative, technical, and client service support for employer-sponsored retirement plans including 401(k) and 457(b). The role asks for a bachelor’s degree and six years’ experience with strong analytical and communication skills.

You will independently manage plan administration, perform testing, reconcile data, and support annual reporting.

Qualifications

• Bachelor’s degree and six years of relevant experience, or equivalent.
• Experience in retirement plan administration, trust operations, payroll, accounting, or banking.
• Strong technical knowledge of retirement plan operations and regulatory requirements.

Responsibilities

• Independently manage plan administration and recordkeeping for assigned plans.
• Process payroll contributions, deferrals, employer contributions, loans, and related transactions.
• Reconcile contributions, distributions, and plan balances; resolve discrepancies.
• Serve as a contact for participant loans, distributions, hardships, rollovers, and updates.
• Maintain participant and plan data, enrollment records, and election information.
• Communicate with sponsors regarding data submission, enrollment, and reporting deadlines.
• Perform and review compliance testing (ADP/ACP, top-heavy, coverage, deferrals, contributions).
• Support Form 5500 preparation and annual reporting; gather required data.
• Demonstrate working knowledge of ERISA, IRS, and DOL requirements.
• Provide training and backup support to junior staff.

Skills

Analytical skills

Communication skills

multitasking

Education

Bachelor’s degree

Tools

ADP/ACP testing

Job description

Job Description

The Retirement Plan Services Administrator II provides experienced administrative, technical, and client service support for routine to moderately complex employer-sponsored retirement plans, including 401(k), 457(b), pension, and profit-sharing plans. This person independently handles plan administration responsibilities, identifies and resolves recordkeeping discrepancies, communicates effectively with plan sponsors and participants, and supports annual administration, participant education, and plan conversion activities. This person also performs and analyzes all required testing and communicates results to client and internal parties.

Qualifications

This person should have a bachelor’s degree and six years of relevant experience, or the equivalent. Experience in retirement plan administration, trust operations, payroll, accounting, or banking is required. Strong analytical skills, accuracy, attention to detail, and excellent communication skills are required. This person must be able to independently manage multiple tasks, meet deadlines, and solve routine to moderately complex problems. Strong technical knowledge of retirement plan operations, including contribution processing, recordkeeping, reconciliation, compliance testing, and participant transaction support, is necessary. Ability to interpret plan documents and adoption agreements and apply that information to plan administration responsibilities is also necessary.

Principal Responsibilities

• Independently manage plan administration and recordkeeping responsibilities for assigned retirement plans.
• Process payroll contribution files, participant deferrals, employer contributions, loan payments, and related plan transactions accurately and timely.
• Reconcile contributions, distributions, forfeitures, earnings, and plan-level balances between trust accounting and recordkeeping systems; research and resolve discrepancies.
• Serve as a point of contact for participant loans, distributions, hardships, rollovers, beneficiary updates, and related transaction processing.
• Administer participant and plan data, including demographic information, enrollment records, investment elections, beneficiary information, and other plan-related records.
• Communicate directly with plan sponsors regarding data submission, web tools, enrollment processes, census data, contribution files, testing results, reporting deadlines, and participant-level issues.
• Perform and review compliance testing, including ADP/ACP, top-heavy, coverage, deferral limits, contribution limits, and other plan-level testing as applicable.
• Identify testing failures, operational issues, contribution discrepancies, and data inconsistencies, and recommend corrective action.
• Support compliance testing, Form 5500 preparation, and annual reporting processes by gathering, validating, and organizing required data.
• Demonstrate working knowledge of ERISA, IRS, and DOL requirements related to qualified retirement plans.
• Provide backup support and informal training to entry-level administrators or support staff.
• Maintain working knowledge of retirement plan systems, operations, procedures, and applicable regulatory requirements.
• Act in accordance with FBT policies and procedures as set forth in the employee handbook.
• Adhere to compliance procedures and participate in required compliance and educational training.

Compensation

Grade Salary Grade 5 First Bank & Trust is an Equal Opportunity, Affi‑? All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran.

Benefits

• Comprehensive Healthcare Benefits Peace of mind when it comes it ... with generous health, dental, vision, and life insurance. Plus, optional access to additional life, disability, and other forms of insurance.
• 401(k) & ESOP Profit Sharing Employees are owners. Receive a match of up to 7% of your contributions to your retirement account.
• Wellness Program The Healthy Way Program incentivizes gym membership and hosts educational programs and challenges throughout the year.
• Education Student loan repayment assistance program. Tuition reimbursement. A robust internal training program that goes beyond onboarding. We want you to continue learning. That's why we offer job shadowing, a mentorship program, and more.
• Volunteer Service Hours Paid time to volunteer. Employees get 16 hours to take part in and donate their time to local charities.
• In-house Childcare & Preschool Kid's World childcare and preschool in Brookings is available for the children and grandchildren of employees.

Culture

We invest in our people: Our communities have contributed to the success of our business and our families. In turn, this allows us to contribute to the success of our communities. We have remained an independent community institution over the years and employ almost 700 people. Our employees are like family (they’re also part owners). Not only is working for us rewarding, but you’ll also be a part of a positive culture and company that gives back to the community.

Work for us

Our employees enjoy working together and treat eachother (and customers) like family. Check out our career opportunities, and join a company that cares about its people and community.