Retirement Living Advisor: Compassionate, Consultative Counselor

TSP talent; Brentwood (Allegheny County); On-site; USD 42,000 - 75,000; Full time

Job summary

TSP talent is seeking a Retirement Living Counselor to help older adults and families understand and select appropriate senior living options. You will listen with compassion and clearly explain independent living, assisted living, memory care, and skilled nursing services.

In this role you will build trust with prospects, respond to inquiries, guide decisions, and coordinate with internal teams to ensure smooth transitions between levels of care.

Qualifications

• Strong communication and relationship-building skills.
• Ability to explain senior living services clearly and answer questions.
• Detail-oriented recordkeeping and organizational skills.
• Team-focused approach with integrity and continuous improvement.

Responsibilities

• Build trust with prospects and families through empathetic, consultative guidance.
• Respond promptly to inquiries and support prospects through community visits.
• Guide decision-making and help match needs to the right level of care.
• Maintain accurate, up-to-date prospect records and documentation.
• Collaborate with internal community teams to support smooth transitions.

Skills

Empathy

Communication

Recordkeeping

Teamwork

Job description

TSP talent is seeking a Retirement Living Counselor to help older adults and families understand and select appropriate senior living options. You will listen with compassion and clearly explain independent living, assisted living, memory care, and skilled nursing services.

In this role you will build trust with prospects, respond to inquiries, guide decisions, and coordinate with internal teams to ensure smooth transitions between levels of care.