Senior Living Advisor — Compassionate Guidance & Tours

TSP talent; Pittsburgh (Allegheny County); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

TSP talent in Pittsburgh seeks a Retirement Living Sales Counselor to help older adults and families explore senior living options with a resident-first, mission-driven approach.

You will build trusting relationships, educate families on services, guide tours, and coordinate with community teams to ensure a welcoming transition, while maintaining thoughtful follow-up and compassionate care.

Qualifikationen

• Excellent interpersonal skills with empathy and professionalism (must connect well with residents and families).
• Ability to explain care and lifestyle options clearly to diverse audiences.
• Customer-focused mindset with a commitment to resident well-being.
• Comfort collaborating with healthcare and hospitality/service-oriented teams.
• Desire for continuous professional growth and learning.

Aufgaben

• Build trusting relationships by learning prospective residents’ needs and preferences.
• Educate families on available services, including independent living, assisted living, memory care, and skilled nursing.
• Guide prospects through tours and the overall decision-making process.
• Maintain timely follow-up to support informed next steps.
• Collaborate with community teams to facilitate a welcoming transition.

Kenntnisse

Interpersonal skills

Relationship-building

Empathy

Clear communication

Care options knowledge

Customer focus

Jobbeschreibung

TSP talent in Pittsburgh seeks a Retirement Living Sales Counselor to help older adults and families explore senior living options with a resident-first, mission-driven approach.

You will build trusting relationships, educate families on services, guide tours, and coordinate with community teams to ensure a welcoming transition, while maintaining thoughtful follow-up and compassionate care.