Retirement Benefits Specialist I

Florida Department of Financial Services; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Florida Department of Management Services is seeking a Benefits Services Specialist I in Tallahassee to support the Division of Retirement. You will learn and apply Florida statutes related to retirement and assist with customer inquiries by letter or email, while handling diverse duties across bureaus as needed.

The role emphasizes accuracy, compliance with policies, and the ability to work under supervision as you gain knowledge of the retirement programs and related administrative processes.

Qualifications

• Knowledge of effective verbal and written communication.
• Ability to review data for accuracy and identify errors.
• Understanding of retirement benefits rules, policies and procedures.

Responsibilities

• Interpret and apply Florida retirement laws, rules and regulations.
• Process member accounts and benefit transactions with accuracy.
• Review eligibility for benefits and retirement credits.
• Ensure proper documentation is maintained for actions and determinations.

Skills

Verbal and written communication

Data accuracy

Retirement benefits knowledge

Rule interpretation

Customer service

Independent work

Documenting actions

Tools

Microsoft Word

Job description

Florida Department of Management Services is seeking a Benefits Services Specialist I in Tallahassee to support the Division of Retirement. You will learn and apply Florida statutes related to retirement and assist with customer inquiries by letter or email, while handling diverse duties across bureaus as needed.

The role emphasizes accuracy, compliance with policies, and the ability to work under supervision as you gain knowledge of the retirement programs and related administrative processes.