Retirement Benefits Collections Analyst

Georgia Department of Revenue; Atlanta (GA); Sur place; USD 50 000 - 60 000; Plein temps

Résumé du poste

Teachers Retirement System of Georgia is seeking a Collections Analyst to manage overpaid benefits from retirement accounts and optimize collection portfolios. You will work under the Operations Manager to verify overpayments, contact parties, and develop action plans.

Candidates should have a bachelor’s degree or equivalent experience, 2–4 years in collections, and strong Word/Excel skills to handle complex accounts and negotiations with diligence and professionalism.

Qualifications

• Bachelor’s degree from a 4-year college/university and/or five years of financial experience.
• 2–4 years of collections experience with cold calls, negotiating payments and disputes.
• Ability to work independently and use Word and Excel.

Responsabilités

• Review member accounts to verify overpayments and responsible parties.
• Analyze complex overpayment issues and create plans of action.
• Negotiate repayment terms with responsible parties and send agreements.
• Maintain and reconcile the Master collection database monthly.

Connaissances

Negotiation

Communication

Time management

Formation

Bachelor’s degree

5 years financial experience

Outils

Excel

Word

Description du poste

Teachers Retirement System of Georgia is seeking a Collections Analyst to manage overpaid benefits from retirement accounts and optimize collection portfolios. You will work under the Operations Manager to verify overpayments, contact parties, and develop action plans.

Candidates should have a bachelor’s degree or equivalent experience, 2–4 years in collections, and strong Word/Excel skills to handle complex accounts and negotiations with diligence and professionalism.