Retirement Benefits Analyst — Data-Driven Expert

Jefferson Health; Jefferson Center (PA); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical (including prescription)

Dental insurance

Vision insurance

Life and AD&D insurance

Short- and long-term disability

Tuition assistance

Retirement plans

Job summary

Jefferson Health is seeking a Retirement Benefits Analyst to act as a subject matter expert for Defined Benefit and Defined Contribution retirement programs. You will provide escalation support to colleagues, managers, and HR partners while handling essential administrative tasks across retirement plans.

The role emphasizes analytical problem solving, data-driven recommendations, and strong stakeholder service.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• 2 years in Benefits Administration.
• Proficiency with Microsoft Word.
• Working knowledge of Microsoft Excel with formulas and pivot tables.
• Strong analytical and detail-oriented skills.
• Experience with an Enterprise Human Capital Management System.
• Process management abilities.
• Effective communication and empathy under pressure.

Responsibilities

• Serve as subject matter expert for escalated retirement benefits inquiries and provide excellent customer service to colleagues and stakeholders.
• Ensure timely, accurate processing of retirement benefits transactions and maintain data integrity across systems.
• Support enrollment activities, communications, system updates, and employee meetings.
• Collaborate with cross-functional teams to implement new retirement benefits programs.
• Analyze data sources to provide evidence-based process improvement recommendations.
• Document processes and best practices to ensure continuity and consistency.

Skills

Analytical thinking

Attention to detail

Active listening

Clear and empathetic communication

Education

Bachelor’s Degree in related field

2 years in Benefits Administration

Tools

Microsoft Word

Microsoft Excel (formulas & pivots)

Job description

Jefferson Health is seeking a Retirement Benefits Analyst to act as a subject matter expert for Defined Benefit and Defined Contribution retirement programs. You will provide escalation support to colleagues, managers, and HR partners while handling essential administrative tasks across retirement plans.

The role emphasizes analytical problem solving, data-driven recommendations, and strong stakeholder service.