Senior Benefits Analyst

Thomas Jefferson University; United States; On-site; USD 90,000 - 125,000; Full time

Job summary

Thomas Jefferson University in the United States seeks a Senior Retirement Benefits Analyst to lead retirement benefits within the HCMS system, acting as the main liaison with HRIS for design, development, and administration of programs enterprise-wide.

The role requires deep knowledge of the HCMS benefits module, strong problem-solving skills, and the ability to educate the retirement team on SOPs and audits, ensuring compliant and efficient processing.

Qualifications

• Bachelor’s Degree in related field or equivalent work experience.
• 5 years in Benefits Administration and HCMS administration.
• Proficiency with Microsoft Word.
• Working knowledge of Microsoft Excel, including formulas and pivot tables.
• Experience with an Enterprise Human Capital Management System.
• Skilled in process management.
• Active listening, clear communication, empathy, responsibility, adaptability under pressure.

Responsibilities

• Serve as SME for retirement benefits area and point of contact for escalated HRIS inquiries to resolve via investigation and coordination with internal/external partners.
• Assist retirement benefits analysts in researching and troubleshooting retirement plan issues with HRIS to resolve them.
• Identify root causes with HRIS to update the HCMS benefits module or processes.
• Act as liaison between HRIS, IT and retirement team when researching issues in retirement benefits.
• Collaborate with retirement plan vendors to ensure compliance and efficient administration.
• Create audit reports with HRIS to improve processing efficiency.
• Educate retirement team on the HCMS benefits module and standard operating procedures.
• Develop bi-weekly payroll files, quarterly files, and annual compliance files including NDT and funding reconciliation.
• Update benefits module due to programming changes or regulatory mandates; test impact on plan integrations.
• Document procedures and best practices for continuity.
• Identify opportunities for process improvements and technology-driven efficiency.

Skills

Benefits Administration

HCMS administration

Analytical skills

Attention to detail

Communication

Process management

Active listening

Education

Bachelor’s Degree in related field

Bachelor’s Degree in HR or related field

Tools

Microsoft Excel

Pivot tables

HRIS/HCM systems

Microsoft Word

Job description

Job Details

The Senior Retirement Benefits Analyst serves as the main contact with HRIS in the design, development, and administration of the retirement benefit programs in the HCMS system for the enterprise. The Senior Retirement Benefits Analyst should possess a clear understanding of the HCMS benefits module to assist the retirement benefits team in troubleshooting issues. The Senior Retirement Benefits Analyst will serve as the leader in the retirement area when developing efficient processes in the HCMS system.

Job Description Summary

The Senior Retirement Benefits Analyst serves as the main contact with HRIS in the design, development, and administration of the retirement benefit programs in the HCMS system for the enterprise. The Senior Retirement Benefits Analyst should possess a clear understanding of the HCMS benefits module to assist the retirement benefits team in troubleshooting issues. The Senior Retirement Benefits Analyst will serve as the leader in the retirement area when developing efficient processes in the HCMS system.

Job Duties

Serves as a subject matter expert in both the retirement area and the HCMS systems as a point of contract for escalated colleagues retirement benefits program inquiries to resolve through investigation and coordination with internal and external partner.

Assist the retirement benefits analysts in researching and troubleshooting retirement plan issues and work with HRIS to resolve the issues.

The Senior Retirement Benefits Analyst will work with HRIS to identify the root cause of the issues identified to resolve by updating the HCMS benefits module or HCMS processes.

Senior Retirement Benefits Analyst will serve as the liaison between HRIS, IT and the retirement team when researching issues in the retirement benefits.

They will work with HRIS in creating processes to create audit reports to improve the efficiency of processing retirement benefits.

Senior Retirement Benefits Analyst will educate the retirement team in the HCMS benefit module.

Create and review bi-weekly payroll files, quarterly files, annual compliance files including NDT files to ensure accurate and compliant processing including funding reconciliation and timely funding to ensure the timely and accurate processing of retirement benefits transactions in accordance with best practices and applicable legal requirements.

Work with HRIS and IT to update the benefits module due to programming changes, plan changes or regulatory mandates; including the testing of the changes and how these changes will impact the retirement plan integrations to accurately reflect the changes.

Senior Retirement Analyst will collaborate with the retirement plan vendors to ensure compliance and efficient administration.

Analyzes data sources to provide evidence-based recommendations about process improvement within the retirement domain; and create standard operating procedures of how the HCMS benefit module relates to the retirement plans.

Senior Retirement Benefits Analyst will educate the retirement team in the standard operating procedures for the HCMS benefits module.

Leverages organizational knowledge and insights to enhance retirement benefits program effectiveness; contributes to knowledge sharing initiatives within the Retirement Team; and documents processes, procedures, and best practices to ensure continuity and consistency.

Identifies opportunities and makes recommendations for process improvements and program enhancements; proactively adopts and leverages technology tools to improve efficiency, accuracy, and user experience.

Works with the retirement to explain the changes to the HCMS benefits module and retirement plan integrations.

Minimum Qualifications

• Bachelor’s Degree in related field or equivalent work experience
• 5 years in Benefits Administration and HCMS administration
• Proficiency with Microsoft Word
• Working knowledge of Microsoft Excel, including ability to work with formulas and pivot tables
• Strong analytical skills, critical thinking skills, and attention to detail
• Experience working with an Enterprise Human Capital Management System
• Skilled in process management
• Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt, and exercise self-control under pressure.

Preferred Qualifications

• Bachelor’s Degree in human resources, business or related field
• 5 years in Human Resources Operations
• Working knowledge of relevant federal and state regulations, filing and compliance requirements affecting employee benefit programs, including ERISA, Social Security, and DOL requirements.
• Experience working with outsourced benefits administration vendors
• PHR - Professional in Human Resources - HR Certification Institute or CP - Certified Professional - Society for Human Resource Management or CCP - Certified Compensation Professional - WorldatWork or CEBS - Certified Employee Benefits Specialist - International Foundation of Employee Benefit Plans

Additional Qualifications

Physical Demands Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer

This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America) Worker Sub Type Regular Employee Entity Thomas Jefferson University Primary Location Address 1101 Market, Philadelphia, Pennsylvania, United States of America

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.

With a long standing history, Jefferson has been advancing the medical field from the heart of Center City Philadelphia for nearly 200 years. Our Mission, We Improve Lives, expands to every corner of the organization. From our weekly farmer’s market, to our new Jefferson Accelerator Zone for innovation, our employees’ passion for the community is evident by the daily gestures towards our patients, students and each other.

We invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education. In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson.