Senior Retirement Benefits Manager: Defined Benefit & DC

jeffersonhealth; Philadelphia (Philadelphia County); On-site; USD 110,000 - 140,000; Full time

Job summary

Jefferson Health is seeking a Senior Manager of Retirement Benefits to direct day-to-day operations of our retirement programs, including Defined Benefit, Defined Contribution, and 457(b) plans. You will mentor the retirement team, define performance goals, and collaborate with internal and external partners to ensure compliance and strategic program design.

The role emphasizes governance, data accuracy in HRIS, process improvements, and vendor management to align with Total Reward strategy and

Qualifications

• Bachelor's Degree or equivalent work experience.
• 5 years in Retirement Benefits Management and Administration.
• Proficiency with Microsoft Word.
• Working knowledge of Microsoft Excel, include ability to work with formulas and pivot tables.
• Strong analytical skills; critical thinking skills; and attention to detail.
• Experience working with an enterprise human capital management system.
• Skilled in process management.
• Ability to listen actively, communicate clearly and empathetically, take responsibility, adapt and exercise self-control under pressure.

Responsibilities

• Directs day-to-day operation of Jefferson retirement plans; provide mentoring, coaching, training, support and guidance to members of the retirement team.
• Establishes clear expectations and goals for the retirement team; resolves escalated benefit issues.
• Responsible for overall compliance and effectiveness of Jefferson retirement plans, working closely with internal and external partners to establish effective communication strategies to improve employee experience and ensure that Jefferson retirement plans are compliant and competitive.
• Serves as a subject matter expert and point of contact for escalated colleague retirement benefits program inquiries; provides exceptional customer service to colleagues and other stakeholders; resolves retirement benefits-related issues through investigation and coordination with internal and external partners.
• Interpret and communicate plan provisions through retirement plan documents and summary plan descriptions.
• Manages vendors, including vendors for outsource benefit programs, to ensure that retirement benefits programs are designed and administered consistently with Jefferson's Total Reward strategy and Jefferson values.
• Supports the implementation of new retirement benefits programs through administrative setup and employee communications; maintains ongoing retirement benefits operations through proactive monitoring issue resolution.
• Keep up with the national trends in retirement programs; ensures the accuracy of retirement benefits data in HRIS; collaborates efecivealy with cross-functional teams, including payroll and other functional areas in Human Resources.
• Researches and analyzes retirement benefit-related issues to identify root auses and develops resolution recommendations.
• Provide expertise and strategic leadership for the Retirement Team; leverages organizational knowledge and insights to enhance retirement benefits program effectiveness; contributes to knowledge sharing initiatives with the Retirement Team; and documents processes, procedures and best practices to ensure continuity and consistency.
• Collaborate with the AVP of Retirement on the design of the Retirement strategy to meet Jefferson's established goals and objectives; interact with all levels of the enterprise to ensure that retirement plans align and support the enterprises' strategic and business objectives; identifies opportunities and makes recommendations for process improvements and program enhancements; proactively adopts and leverages technology tolls to improve efficiency, accuracy and user experience.

Skills

Analytical skills

Leadership

Communication

Attention to detail

Problem solving

Education

Bachelor's Degree or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Jefferson Health is seeking a Senior Manager of Retirement Benefits to direct day-to-day operations of our retirement programs, including Defined Benefit, Defined Contribution, and 457(b) plans. You will mentor the retirement team, define performance goals, and collaborate with internal and external partners to ensure compliance and strategic program design.

The role emphasizes governance, data accuracy in HRIS, process improvements, and vendor management to align with Total Reward strategy and