Retina Clinic Manager

Vance Thompson Vision; Sioux Falls (SD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Shoe allowance

Education Allowance

Wellness Program paired with Lifestyle

Job summary

Vance Thompson Vision in Sioux Falls, SD seeks a Retina Clinic Manager to lead day-to-day clinic operations, coordinate with the ophthalmology teams, and drive excellent patient care. You will mentor staff, manage scheduling, and ensure adherence to standards across clinics in a patient-centered environment.

The ideal candidate holds a healthcare administration degree or relevant experience, ophthalmic certification, and proven leadership abilities to coach a diverse team and improve service

Qualifications

• Bachelor's degree in healthcare administration or 2–3 years of related experience.
• Certified Ophthalmic Assistant or Certified Ophthalmic Technician certification required.
• Previous healthcare management experience preferred.

Responsibilities

• Overseeing day-to-day clinic operations.
• Assist ophthalmologists in clinic, surgery and research delivering high patient care.
• Manage clinical staffing, hiring, orientation, performance evaluations, training, coaching.
• Serve as liaison between physicians, management, and clinical staff; conduct regular meetings.
• Monitor staff hours and utilization; understand clinical support roles.
• Foster a positive team environment and culture.
• Participate in annual performance reviews and development.

Skills

Team management

Coaching

Communication

Multitasking

Healthcare ops

Education

Bachelor's degree in healthcare administration

Certified Ophthalmic Assistant/Technician

Job description

Why VTV

At Vance Thompson Vision, we take pride in being global leaders in vision correction, driven by our commitment to groundbreaking research, innovative technology, and exceptional patient care. With a reputation for setting the standard of excellence in our field, we continue to transform lives through better vision. We believe that exceptional care begins with an exceptional team. Be part of something greater-join us and discover what it means to create a world-class culture while making a meaningful impact.

Our Core Values That Provide Our Foundation

• Caring - We are passionate, empathetic, and sensitive to the needs of our teammates, patients, and everyone we touch.
• Fun - We choose a positive attitude every day. We use humor as a way to create a less formal, less stressful and more productive work environment.
• Committed - We are accountable and 100% committed to the Success of VTV. We are boundaryless; we are willing to take initiative to delight our customers, motivate fellow teammates and improve financial results.
• Egalitarian - We play on a team where everyone is equal, where no task is too small for any member to step up and own inside and outside their functional area.
• Excellence - We are committed to doing the extra work to be outstanding in customer service, patient care and team happiness.

Job Opportunity

We are growing and we are looking for a Retina Clinic Manager to join our team!

You Are

• Ready to live out our core values in patient and team member interactions
• Able to create an enthusiastic, positive work environment
• Excels managing multiple priorities
• Understanding of team members needs
• Able to provide ongoing coaching and support to a team
• A strong communicator with team members, patients, and doctor teams

You Will Make An Impact By

• Overseeing the day-to-day operations of the clinic.
• Assisting ophthalmologist(s) in clinic, surgery and research in delivery of the highest standards of patient care by following the policies and procedures of the clinic operation and physician direction.
• Ensuring appropriate clinical staffing, and overseeing the hiring, orientation, performance evaluations, training, coaching, and counseling of all clinical support staff.
• Serving as a liaison between physicians, management team and clinical support staff; conducting regular team meetings to ensure effective communication.
• Monitoring hours worked and clinical support staff utilization and fully understands the various clinical support roles.
• Building and fostering a positive team environment and promoting a positive work culture and experience.
• Coaching, mentoring and developing team members for continued growth and success.
• Participating in annual performance reviews by providing feedback and identifying development needs and opportunities for staff.

You Have

• Bachelor's degree in healthcare administration, or two to three years' related experience required
• Certified Ophthalmic Assistant or Certified Ophthalmic Technician certification required
• Previous management experience in a healthcare setting preferred

Investments In YOU

Vance Thompson Vision offers a full benefits package and competitive compensation, including:

• Medical, dental and vision insurance
• Employer paid benefits: paid time off, retirement savings contributions, life insurance and disability insurance
• A variety of voluntary benefits for you and your family
• Shoe allowance for full time staff
• Education Allowance
• Wellness Program paired with a Lifestyle Spending Account

Vance Thompson Vision is an equal opportunity and affirmative action employer. We are committed to creating a diverse and inclusive culture for all employees.