Retention Specialist, Career Access Programs

Volunteers of America Greater New York; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Prescription Coverage

Life Insurance

Retirement Plan

Tuition Reimbursement

Paid Time Off, including a Paid Birthday Holiday

Job summary

A community-based organization in New York seeks a Retention Specialist for its Career Access Program. This role focuses on helping participants secure and retain employment by developing individualized retention plans, providing personalized support, and establishing relationships with employers. The ideal candidate will have experience in human services and strong communication skills. A comprehensive benefits package, including medical and tuition reimbursement, is offered.

Qualifications

• Demonstrated verbal and written communication ability.
• Basic computer skills.
• Experience in workforce development (if no degree).

Responsibilities

• Develop individualized retention plans for participants.
• Provide ongoing one-on-one support to participants.
• Monitor participants' progress post-placement.
• Establish relationships with employers to facilitate support.
• Identify and resolve barriers to job retention.
• Expand network of employers for program participants.

Skills

Verbal communication

Education

Associate degree or 60 college credits in human services

High school diploma or GED with 2 years relevant experience

Job description

A community-based organization in New York seeks a Retention Specialist for its Career Access Program. This role focuses on helping participants secure and retain employment by developing individualized retention plans, providing personalized support, and establishing relationships with employers. The ideal candidate will have experience in human services and strong communication skills. A comprehensive benefits package, including medical and tuition reimbursement, is offered.