Retention Marketing Manager

Fourth Floor; New York (NY); On-site; USD 100,000 - 120,000; Full time

Job summary

A leading DTC apparel brand is looking for a Retention Marketing Manager in NYC. This role involves developing strategies to enhance customer loyalty and lifetime value, executing multichannel initiatives, and analyzing data for continuous improvement. Interested candidates should have significant experience in retention marketing and strong analytical skills.

Benefits

Medical insurance

Vision insurance

401(k)

Qualifications

• 6+ years of experience in retention marketing focused on D2C.
• Proven track record of successful retention strategies.
• Experience managing or developing loyalty programs.

Responsibilities

• Develop and lead retention marketing strategies.
• Analyze customer data for trends and actionable insights.
• Oversee loyalty program development to ensure customer satisfaction.

Skills

Analytical skills

Collaboration

Communication

Tools

Klaviyo

Attentive

Job description

This range is provided by Fourth Floor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

Our client, a DTC apparel brand, is seeking a Retention Marketing Manager to join their team in NYC!

Responsibilities:

• Develop and lead comprehensive retention marketing strategies to drive customer loyalty and lifetime value.
• Design and execute customer retention initiatives across multiple channels, including email, SMS, and loyalty programs.
• Analyze customer data to identify trends, opportunities, and actionable insights for enhancing retention and engagement.
• Collaborate with marketing and eCommerce teams to align retention strategies with overall business objectives and brand messaging.
• Oversee the development and implementation of loyalty programs, ensuring customer satisfaction and measurable results.
• Create and present performance reports, highlighting retention metrics, campaign effectiveness, and areas for growth.

Qualifications:

• 6+ years of experience in retention marketing, with a strong focus on D2C businesses.
• Proven track record of creating and executing successful retention strategies.
• Experience with platforms like Klaviyo and Attentive a plus.
• Experience managing or developing loyalty programs.
• Strong analytical skills with the ability to interpret data and optimize campaigns for measurable outcomes.
• Excellent collaboration and communication skills.

$100,000-$120,000 depending on experience.

Please submit a resume for consideration.

You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Retail Apparel and Fashion, Apparel Manufacturing, and Marketing Services

Referrals increase your chances of interviewing at Fourth Floor by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Get notified when a new job is posted.

Sign in to set job alerts for “Retention Marketing Manager” roles.

Continue with Google Continue with Google

New York, NY $133,000 - $208,000 2 days ago

Senior Lifecycle Marketing Manager, Personal Loans

New York, NY $108,800 - $204,000 1 week ago

New York, NY $180,000 - $220,000 1 month ago

Chatham, NJ $100,000 - $160,000 1 week ago

New York, NY $150,000 - $160,000 1 week ago

New York City Metropolitan Area $85,000 - $125,000 1 month ago

New York City Metropolitan Area 1 month ago

Senior Manager, Client Success (Marketing Analytics)

Sr. Marketing Manager, Style - Beauty & Style Group

New York, NY
$90,000.00
-
$110,000.00
3 days ago

Assistant General Manager - Soho House New York

New York, NY
$120,000.00
-
$130,000.00
1 week ago

New York City Metropolitan Area 1 week ago

New York, NY
$125,000.00
-
$187,000.00
1 day ago

New York, NY
$90,000.00
-
$120,000.00
1 day ago

Director of Revenue & Marketplace Growth

Senior Manager, Marketing Data Science & Modeling

New York, NY
$140,000.00
-
$170,000.00
1 day ago

Jersey City, NJ
$90,000.00
-
$120,000.00
1 day ago

Newark, NJ
$90,000.00
-
$120,000.00
1 day ago

Growth Marketing Manager, YouTube Premium, Global YouTube Marketing

Senior Growth Marketing Manager, Lifecycle

New York City Metropolitan Area
$90,000.00
-
$110,000.00
4 days ago

Montvale, NJ $110,000 - $150,000 1 week ago

Brooklyn, NY $110,000 - $135,000 1 day ago

New York, NY $122,000 - $176,000 2 days ago

Brand Marketing Manager- Enterprise Loyalty

New York, NY $106,400 - $222,600 3 days ago

New York, NY $158,000 - $223,000 2 weeks ago

New York, NY $128,000 - $160,000 1 week ago

Senior Multibrand Marketing & Events Manager

New York City Metropolitan Area 2 weeks ago

Manager, Retention & Lifecycle Marketing, Paramount+

New York, NY $74,400 - $105,000 4 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.