Retailer

LPQ USA LLC; Mineral Springs (NY); On-site; USD 22,730 - 30,307; Full time

Benefits offered by this job

Health coverage plan

Accrued Paid Time Off

401k plan with company match

Pre-tax commuter benefits

Team member discounts

Job summary

LPQ USA LLC, part of Convive Brands in Mineral Springs, is seeking individuals who excel in customer service for a restaurant role. Responsibilities include providing attentive service, preparing drinks, maintaining cleanliness, and knowing menu items. Ideal candidates will have some restaurant experience, be flexible with schedules, and possess good communication skills.

Benefits include health coverage, paid time off, a 401k plan, and team discounts. The hourly pay ranges from $16.50 to $22.00 plus tips.

Qualifications

• 1 to 3 months of related restaurant experience or training.
• Flexibility in schedule is highly preferred but not required.
• Ability to speak, read, and understand the primary language(s) of the work location.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit.
• Prepare all drinks for retail and dining room, including batches for the retail counter.
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items.

Skills

Customer service

POS system experience

Flexibility

Tools

Toast POS

Job description

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows. Convive Brands is a New York-based hospitality group that builds and operates high-quality restaurant brands. Convive operates 60+ restaurants nationwide across three concepts: Le Pain Quotidien, Little Beet, and Little Beet Table. As a patient, long-term investor-operator, it aims to build significant enterprise value through both organic growth and acquisition.

Responsibilities

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Anticipate guest needs and note any preferences provided by the guest
• Prepare all drinks for retail and dining room, including batches for the retail counter
• Properly bag, box, and arrange to‑go food and pastry
• Perform sales transactions in accordance with Le Pain Quotidien cash handling policy
• Maintain and consolidate pastry display throughout the day
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Responsible for answering the phone with proper etiquette; takes orders over the phone

Qualifications

• 1 to 3 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‑trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre‑tax commuter benefits (in applicable States)
• Team member discounts at all our brands
• The hourly pay range (plus tips, when eligible) is: $16.50 - $22.00

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.