Retail Zone Specialist: Merchandising & Customer Service

Ollie; Wilmington (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits after 90 days

Associate discount

Job summary

The Retail Zone Specialist at Ollie’s in Wilmington, NC assists customers and helps maintain store appearance, focusing on their assigned zone. The role centers on customer service, merchandising, and ongoing upkeep to deliver a welcoming shopping experience.

Responsibilities include maintaining visual standards, answering questions about promotions to drive sales, assisting with receiving and pricing, and helping train new Associates while keeping the zone neat and organized.

Qualifications

• High School diploma or equivalent preferred.
• Ability to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Ensure that all product within the department is merchandised and recovered per the visual merchandise standards.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales.
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, and training new Associates.
• Maintain assigned zone in a neat and organized fashion and complete additional responsibilities as assigned.

Skills

Customer service

Team player

Positive attitude

Education

High School diploma or equivalent

Job description

The Retail Zone Specialist at Ollie’s in Wilmington, NC assists customers and helps maintain store appearance, focusing on their assigned zone. The role centers on customer service, merchandising, and ongoing upkeep to deliver a welcoming shopping experience.

Responsibilities include maintaining visual standards, answering questions about promotions to drive sales, assisting with receiving and pricing, and helping train new Associates while keeping the zone neat and organized.