Retail Wireless Sales Pro - Earn $20+/hr + Commission

Tcc Wireless Llc; Jacksonville (FL); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC in Jacksonville, FL is hiring a Retail Sales Representative for our T-Mobile store. This PT role focuses on delivering excellent customer service, meeting monthly revenue goals, and building lasting relationships with customers.

You will greet customers, process activations, bill payments and accessories, while maintaining store standards. Must be able to work nights, weekends and holidays; bilingual English/Spanish is preferred.

Qualifications

• High School Diploma or GED
• Minimum 6 months experience in retail and/or sales with a strong customer focus
• Legally authorized to work in the United States
• Ability to work nights, weekends, and holidays in a retail environment
• Bilingual candidates (English/Spanish) are strongly preferred.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• Retail Sales Representative is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

TCC Wireless, LLC in Jacksonville, FL is hiring a Retail Sales Representative for our T-Mobile store. This PT role focuses on delivering excellent customer service, meeting monthly revenue goals, and building lasting relationships with customers.

You will greet customers, process activations, bill payments and accessories, while maintaining store standards. Must be able to work nights, weekends and holidays; bilingual English/Spanish is preferred.