Retail Wireless Sales Pro - Base Pay + Commission

TCC Wireless, LLC; North Arlington (NJ); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Aflac Insurance

Development and growth opportunities

Job summary

TCC Wireless is looking for a Retail Sales Representative in North Arlington, NJ to connect customers with the T-Mobile brand. You’ll deliver world-class service, drive revenue, and build lasting relationships with customers and teammates.

You’ll open/close the store, handle cash and inventory, meet performance metrics, and help customers with activations, plan changes, and upgrades. The role requires at least 6 months in retail, reliability, and strong communication.

Qualifications

• High School Diploma or GED required.
• At least 18 years of age.
• Minimum 6 months experience in retail and/or sales with a strong customer focus.
• Legally authorized to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Drives monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts, identifying revenue opportunities, and excelling in quality metrics.
• Builds relationships with TCC Wireless employees and customers across all channels of the business.
• Works with store management in opening, closing and operating the retail facility, including cash handling, inventory count and deposits as governed by operations control standards.
• Ensures compliance with all company policies and procedures.
• Maintains store appearance, back room, restrooms and individual work area according to the retail store standards.
• Patiently explores customer needs regarding their experience with thoughtful questions and support with service activations, changes and bill payments, equipment replacement, selling accessories and processing price plan changes and upgrades.
• RSLSREP is responsible for achieving assigned performance metrics.

Skills

Customer service

Sales

Communication

Problem solving

Cash handling

Education

High School Diploma or GED

Job description

TCC Wireless is looking for a Retail Sales Representative in North Arlington, NJ to connect customers with the T-Mobile brand. You’ll deliver world-class service, drive revenue, and build lasting relationships with customers and teammates.

You’ll open/close the store, handle cash and inventory, meet performance metrics, and help customers with activations, plan changes, and upgrades. The role requires at least 6 months in retail, reliability, and strong communication.