Retail Wireless Sales Consultant

Paycom - ATS; Hyattsville (MD); On-site; USD 18,000 - 19,000; Full time

Job summary

Talk4less Wireless in Hyattsville, MD is hiring a Wireless Consultant to deliver outstanding customer service and promote Cricket Wireless plans in a fast-paced retail setting. You will help customers select devices and services, process transactions, and maintain a welcoming store environment.

The role requires a high school diploma or GED and at least one year in retail or customer service. Wireless sales experience is preferred but not required, with opportunities to grow into store

Qualifications

• High school diploma/GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales experience preferred but not required.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.

Responsibilities

• Customer service, greeting in a friendly & timely manner, creating a positive work environment
• Being knowledgeable and proactive in learning new promos, price changes, and policy updates
• Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc.
• Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards
• Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured
• Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers.
• Desire to be a part of the game-changing Cricket store team.
• Competitive drive and confidence to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
• Deliver outstanding service striving to retain and gain customers
• Participate in outside sales events or promotions
• Work flexible hours, weekends and holidays at various locations

Skills

Retail sales

Customer service

Cash handling

POS systems

Basic computer skills

Education

High school diploma/GED

Tools

Word processing

Spreadsheets

Troubleshooting

Job description

Talk4less Wireless in Hyattsville, MD is hiring a Wireless Consultant to deliver outstanding customer service and promote Cricket Wireless plans in a fast-paced retail setting. You will help customers select devices and services, process transactions, and maintain a welcoming store environment.

The role requires a high school diploma or GED and at least one year in retail or customer service. Wireless sales experience is preferred but not required, with opportunities to grow into store