Wireless Sales Consultant: Customer Advocate

Cricket Wireless/ Talk4less; Pittsburgh (Allegheny County); On-site; USD 17,908 - 24,796; Full time

Job summary

Talk4less Wireless is seeking a motivated Wireless Consultant to deliver outstanding customer service and promote Cricket Wireless products. You will learn promos and policy changes while handling daily sales tasks in a fast-paced retail environment.

Ideal candidates have retail or customer service experience, strong communication skills, and a willingness to work weekends or holidays at multiple locations. Training and growth opportunities are available.

Qualifications

• High school diploma/GED, or equivalent experience.
• One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required.
• Management experience is not required, but preferred for moving further into store management/ownership.
• Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling.

Responsibilities

• Customer service: greet customers in a friendly and timely manner and contribute to a positive work environment.
• Learn promos, price changes, and policy updates and stay proactive.
• Handle administrative tasks, communicate with management to resolve issues, and maintain store standards.
• Maintain store cleanliness, stock accessories, and keep displays compliant to corporate standards.
• Utilize time management to ensure the store is ready to open, secure sensitive items, and close properly.
• Sell no-contract wireless phones, service plans, and accessories in a fast-paced setting; drive customer retention.

Skills

Customer service

Sales

Communication

Time management

Teamwork

Coachable

Problem solving

Education

High school diploma/GED

Tools

Point-of-Sale systems

Cash handling

Word processing

Spreadsheets

Job description

Talk4less Wireless is seeking a motivated Wireless Consultant to deliver outstanding customer service and promote Cricket Wireless products. You will learn promos and policy changes while handling daily sales tasks in a fast-paced retail environment.

Ideal candidates have retail or customer service experience, strong communication skills, and a willingness to work weekends or holidays at multiple locations. Training and growth opportunities are available.