Retail Wine & Spirits Sales & Service Pro

totalwine; Pico (CA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

PTO

Store discounts

Health care plans

401(k)

Disability & life insurance

Parental leave

Tuition assistance

Career development

Job summary

Total Wine & More is seeking a Service Team Member in California to deliver exceptional customer service, drive sales, and assist with stock and merchandising. You will engage customers, advise on products, and support curbside pickup and deliveries when needed.

Qualifications include 1–3 years retail experience, familiarity with POS systems, and the ability to work evenings and weekends. The role emphasizes safety, promotions knowledge, and teamwork to ensure a great Total Wine experience.

Qualifications

• High school diploma or equivalent preferred.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Provide excellent customer service and drive sales by engaging with customers.
• Maximize product inventory and assist with merchandising, displays, and signage.
• Fulfill online orders and support in-store or curbside pickup and delivery if assigned.
• Maintain knowledge of promotions, loyalty programs, and store ads.
• Ensure safety, cleanliness, and compliance with alcohol sale laws.

Skills

Customer service

Retail experience

Point-of-sale systems

Inventory management software

Flexible scheduling

Education

High school diploma or equivalent

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Service Team Member in California to deliver exceptional customer service, drive sales, and assist with stock and merchandising. You will engage customers, advise on products, and support curbside pickup and deliveries when needed.

Qualifications include 1–3 years retail experience, familiarity with POS systems, and the ability to work evenings and weekends. The role emphasizes safety, promotions knowledge, and teamwork to ensure a great Total Wine experience.