Retail Truck Sales Development Specialist

Rush Enterprises, Inc; New Braunfels (TX); Sur place; USD 65 000 - 80 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401(k) with company match

Employee stock purchase program

Résumé du poste

Rush Enterprises, Inc. is seeking a Retail Sales Development Representative in Texas to serve as the first contact for retail truck buyers.

You will convert inquiries into qualified sales opportunities, coordinate with Marketing and Truck Sales reps, and manage leads through a CRM-driven process to improve conversion. Reporting to the Director of eCommerce and Digital Marketing, you will help ensure a seamless customer experience and strong handoff to local dealership teams, driving revenue

Qualifications

• High school diploma or GED required; Bachelor's degree in Business, Marketing, Communications, or related field preferred.
• Minimum of two years of inside sales, sales development, business development, lead generation, or customer engagement experience.
• Experience using Microsoft Dynamics 365 or other enterprise CRM platforms to manage customer relationships and leads.
• Preferred experience in commercial truck, automotive, or transportation industries.
• Experience managing and converting digitally generated sales leads (website, marketplaces, etc.).

Responsabilités

• Serve as the first contact for retail truck buyers, responding promptly to inquiries from website, phone, email, text, AI channels, and third-party marketplaces.
• Conduct discovery conversations to assess customer needs, purchase timeline, trade-in opportunities, financing requirements, and sales readiness.
• Qualify and develop inbound leads using standardized sales development processes to create high-quality opportunities.
• Recommend vehicle options or alternatives based on needs, inventory, and fit.
• Maintain consistent follow-up with prospects through CRM workflows until sales readiness or purchase.
• Document customer interactions, qualification details, sources, and follow-up activities in the CRM with data integrity.
• Schedule customer appointments and hand off qualified opportunities to local dealership sales teams.
• Provide clear notes and qualification insights to support effective sales engagement and lead conversion.

Connaissances

Inside sales

Lead generation

CRM management

Customer engagement

Formation

High school diploma or GED

Bachelor's degree preferred

Outils

Microsoft Dynamics 365

Description du poste

Rush Enterprises, Inc. is seeking a Retail Sales Development Representative in Texas to serve as the first contact for retail truck buyers.

You will convert inquiries into qualified sales opportunities, coordinate with Marketing and Truck Sales reps, and manage leads through a CRM-driven process to improve conversion. Reporting to the Director of eCommerce and Digital Marketing, you will help ensure a seamless customer experience and strong handoff to local dealership teams, driving revenue