Retail Travel Agent — Training, Perks & Growth Path

aaamidatlantic; Pennsylvania; On-site; USD 20,000 - 26,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401k with match

PTO

Parental leave

AAA Membership

Learning reimbursement

Volunteer day

Job summary

AAA Club Alliance is seeking a Retail Travel Agent to craft unforgettable domestic and international travel experiences—cruises, land tours, flights, hotels, and more—while building lasting relationships with clients. You will use your travel experiences to inspire clients and drive sales, processing bookings and payments with ARC/DOT compliance.

The role offers base pay with monthly incentives, paid time off, comprehensive benefits, and company-supported training to achieve CTA certification,

Qualifications

• High school diploma or equivalent required.
• 1+ year of retail experience required.
• 1+ year as a retail/leisure travel agent or similar travel experience preferred.
• CTA certification required within two years of hire, company covers cost.

Responsibilities

• Craft domestic and international travel experiences (cruises, land tours, flights, hotels).
• Use personal travel experiences to guide clients.
• Build long-term client relationships.
• Process bookings and payments in accordance with ARC/DOT/AAA policies.
• Educate clients on AAA benefits and travel perks.
• Attend training and familiarization trips to stay current.

Skills

Customer service

Communication skills

Travel booking systems

Geography knowledge

Organizational skills

Sales experience

Education

High school diploma

Associate degree or travel school

Tools

Travel booking software

Web-based applications

Job description

AAA Club Alliance is seeking a Retail Travel Agent to craft unforgettable domestic and international travel experiences—cruises, land tours, flights, hotels, and more—while building lasting relationships with clients. You will use your travel experiences to inspire clients and drive sales, processing bookings and payments with ARC/DOT compliance.

The role offers base pay with monthly incentives, paid time off, comprehensive benefits, and company-supported training to achieve CTA certification,