Retail Travel Agent: Create Dream Journeys

AAA Club Alliance; Edison (NJ); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with match

Paid time off

Free AAA membership

Parental leave

Job summary

AAA Club Alliance in Edison, NJ is seeking a Retail Travel Agent to craft domestic and international travel experiences, including cruises, flights, hotels, and tours. You will leverage personal travel history to inspire clients, build lasting relationships, and meet sales targets while ensuring accurate bookings and documentation.

The role requires at least 1 year in retail travel, strong communication skills, and CTA certification within 2 years.

Qualifications

• High school diploma or equivalent required; travel school preferred.
• CTA designation required within 2 years of hire.

Responsibilities

• Craft unforgettable domestic and international travel experiences including cruises, tours, flights and hotels.
• Build long-term relationships and turn first-time clients into loyal travelers.
• Process bookings, payments and travel docs per ARC, DOT and AAA policies.
• Educate clients on AAA benefits and travel perks; resolve client concerns under supervision.

Skills

Communication

Customer service

Organization

Geography knowledge

Education

High school diploma or equivalent

CTA certification within 2 years

Tools

Travel booking systems

Job description

AAA Club Alliance in Edison, NJ is seeking a Retail Travel Agent to craft domestic and international travel experiences, including cruises, flights, hotels, and tours. You will leverage personal travel history to inspire clients, build lasting relationships, and meet sales targets while ensuring accurate bookings and documentation.

The role requires at least 1 year in retail travel, strong communication skills, and CTA certification within 2 years.