Retail Textile Processing & Donations Associate

DeKalb Health; Brownsville (TX); On-site; USD 24,000 - 28,000; Part time

Job summary

Goodwill Industries of South Texas Inc. is seeking a Retail Production Associate to sort and process textiles and wares while upholding Goodwill values. The RPA will handle donations, tagging, pricing, and maintain a clean, welcoming workspace in a part-time role.

The position requires standing, bending, and occasional lifting up to 25 lbs; bilingual skills are a plus but not required, and strong customer service is essential to support store goals and community service impact.

Qualifications

• Demonstrate a professional mannerism with a high degree of customer service skills.
• Ability to communicate effectively with internal employees and external customers.
• Ability to work well with others in a respectful and collaborative work manner.
• Ability to comprehend and follow instructions.
• Ability to read, and write with the ability to comprehend and complete agency forms as required for operational purposes.
• Bilingual preferred but not required.
• Ability to perform basic adding and subtracting math calculations.

Responsibilities

• Process donations for hanging, tagging, tallying, and pricing.
• Maintain production levels to achieve store goals.
• Address customer complaints courteously, referring to the Store Manager or Crew Leader as necessary.
• Ensure inventory is distributed efficiently within store fixtures.
• Accept donations from the general public as needed, providing donation receipt.
• Maintain a clean, organized work area that is presentable to the general public and meets agency standards.
• Attend scheduled meetings as required.
• Perform custodial duties as necessary.
• Enforce safety and loss prevention procedures to prevent injury and damage.
• Embrace the core agency values in work and community.
• Contribute to department and agency objectives and goals.
• Comply with all department and agency policies, procedures, and regulations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Reading and writing

Bilingual (preferred)

Math (basic)

Job description

Goodwill Industries of South Texas Inc. is seeking a Retail Production Associate to sort and process textiles and wares while upholding Goodwill values. The RPA will handle donations, tagging, pricing, and maintain a clean, welcoming workspace in a part-time role.

The position requires standing, bending, and occasional lifting up to 25 lbs; bilingual skills are a plus but not required, and strong customer service is essential to support store goals and community service impact.