Part-Time Donations Processing Associate

Goodwill-Industries-of-South-Texa; Victoria (TX); On-site; USD 15,000 - 21,000; Part time

Job summary

Goodwill Industries of South Texas Inc. in Texas is seeking a Retail Production Assistant to sort and process textiles and wares. The role emphasizes courteous, professional service while upholding Goodwill values of empowerment, public trust, respect, innovation, quality, and safety.

The position involves processing donations, maintaining production levels, addressing customer concerns, and ensuring inventory flow within the store. A friendly, team-oriented environment is expected.

Qualifications

• The candidate demonstrates a professional manner with strong customer service skills.
• Ability to communicate effectively with internal staff and external customers.
• Ability to work well with others in a respectful, collaborative manner.
• Ability to comprehend and follow instructions.
• Reading and writing to complete agency forms as required.

Responsibilities

• Process donations for hanging, tagging, tallying, and pricing.
• Maintain production levels to achieve store goals.
• Address customer complaints courteously, escalating to Store Manager or Crew Leader as needed.
• Ensure inventory is distributed efficiently within store fixtures.
• Accept donations from the public and provide donation receipts on request.
• Maintain a clean, organized work area presentable to the public and compliant with agency standards.
• Attend scheduled meetings as required.
• Perform custodial duties as necessary.
• Adhere to safety and loss prevention procedures to prevent injury or damage.
• Embrace agency core values and contribute to department and agency objectives.
• Comply with all department policies and regulations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Reading & writing

Bilingual preferred

Job description

Goodwill Industries of South Texas Inc. in Texas is seeking a Retail Production Assistant to sort and process textiles and wares. The role emphasizes courteous, professional service while upholding Goodwill values of empowerment, public trust, respect, innovation, quality, and safety.

The position involves processing donations, maintaining production levels, addressing customer concerns, and ensuring inventory flow within the store. A friendly, team-oriented environment is expected.