Retail Tech & Sales Specialist — Unlimited Bonus Potential

Asurion; Town of Amherst (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Unlimited monthly bonus potential

Ongoing training to grow skills

Competitive hourly pay and benefits

Career growth opportunities

Job summary

Asurion’s uBreakiFix Amherst location seeks a Retail Sales Technician to troubleshoot and repair customer devices, while delivering personalized service. You’ll represent the Asurion brand, up-sell products, and support in-store sales objectives in a fast-paced retail setting.

Ideal candidates have 1+ year in customer-facing retail, knowledge of mobile devices, and the ability to work weekends/holidays. Amherst, NY-based role with competitive pay and growth paths.

Qualifications

• 1+ years of customer service and retail sales experience.
• 6+ months of product service support or technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Be the face of Asurion and deliver award-winning, personalized customer experiences.
• Upsell Asurion products and achieve sales goals.
• Contribute and support in market needs of the store locations.
• Efficiently multitask in a dynamic retail environment.
• Self-manage and set priorities.

Skills

Customer service

Retail sales

Product service experience

Mobile devices knowledge

Multitasking

Job description

Asurion’s uBreakiFix Amherst location seeks a Retail Sales Technician to troubleshoot and repair customer devices, while delivering personalized service. You’ll represent the Asurion brand, up-sell products, and support in-store sales objectives in a fast-paced retail setting.

Ideal candidates have 1+ year in customer-facing retail, knowledge of mobile devices, and the ability to work weekends/holidays. Amherst, NY-based role with competitive pay and growth paths.