Retail Sales Technician

Asurion; Town of Orchard Park (NY); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Ongoing training to grow your skills

Unlimited monthly bonus potential for

Competitive hourly pay and benefits

Career growth opportunities based on你的

And more!

Job summary

Asurion Hamburg, NY is hiring a Retail Sales Technician to provide technical expertise, troubleshoot and repair customer devices, and deliver personalized service in a dynamic retail setting.

You will upsell products, participate in training, and earn unlimited monthly bonuses along with a competitive hourly wage. This role offers career growth, teamwork, and a pathway to certifications. Join a culture focused on customer-first values and integrity.

Qualifications

• 1+ years of customer service/retail sales experience.
• 6+ months of experience with product service support or technology repair (preferred).
• Basic knowledge of mobile devices and operating systems.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Demonstrated ability to multitask efficiently in a fast-paced environment.

Responsibilities

• Provide technical expertise, troubleshoot, and repair customer electronic devices.
• Be the face of Asurion and deliver award-winning, personalized customer experiences.
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers.
• Upsell Asurion product and achieve sales goals.
• Contribute & support in market, based on needs of the business and store locations.
• Efficiently multitask in a dynamic retail environment.
• Self-manage and set priorities.

Skills

customer service

retail sales

multitasking

Job description

Retail Sales Technician Hamburg, NY $17.85 + unlimited sales bonus potential

If you enjoy helping people repair and get to know their tech devices, our Retail Sales Technician role is for you.

At uBreakiFix by Asurion, we provide great customer service and a positive experience for our employees. We have a culture of teamwork and create career growth pathways based on your interests.

Starting pay is at $17.85 per hour + uncapped sales & repair incentive. Average incentive potential is $607/month, with unlimited earning potential!

Don't miss this chance to be part of something big at our retail stores. Gain new skills and certifications. Provide great customer service experiences. Bring your ideas to leaders. Receive unlimited monthly bonuses for great sales!

Through interactions with customers, our experts demonstrate integrity in serving, solving and selling with expectations to listen to the customer's needs, provide accurate information and conduct themselves in a way that is consistent with Asurion's values.

As a Retail Sales Technician, here’s what you can expect to do:

• Provide technical expertise, troubleshoot, and repair customer electronic devices
• Be the face of Asurion and deliver award-winning, personalized customer experiences
• Enhance customer experience with our 'serve, solve, and sell' method, helping bring the Asurion Connected Home product to all customers
• Upsell Asurion product and achieve sales goals
• Contribute & support in market, based on needs of the business and store locations
• Efficiently multitask in a dynamic retail environment
• Self-manage and set priorities

Here’s what you’ll bring to the team:

• 1+ years of customer service/retail sales experience
• 6+ months of experience with product service support or technology repair (preferred)
• Basic knowledge of mobile devices and operating systems
• Ability to work a flexible retail schedule, including weekends and holidays
• Demonstrated ability to multitask efficiently in a fast-paced environment

We take care of you (benefits/perks):

• Ongoing training to grow your skills and hands-on training
• Unlimited monthly bonus potential for great sales!
• Competitive hourly pay and benefits
• Career growth opportunities based on your interests
• And more!

Asurion offers a wide range of perks and benefits for mental, physical, and financial health.

Get to know us:

As the world's leading tech care company, Asurion eliminates the fears and frustrations associated with technology, to ensure our nearly 300 million customers get the most out of their devices, appliances and connections.

Asurion provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position.

Our products and services help nearly 300 million customers worldwide.

The Asurion Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself.

How we practice the Asurion Way:

Customer First

We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first step? To listen.

One Team

We believe that our success depends on collaborating, staying humble, and embracing diverse viewpoints.

Divine Discontent

We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services.

Act with Integrity

We take ownership and pride in the work we do. We build trust-based relationships and do what's right—even when no one is looking.

Asurion is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic origin, color, or disability.