Tech-Savvy Retail Repair Specialist – Unlimited Bonus

Asurion; Cincinnati (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Employee discounts

Job summary

Asurion is seeking a Retail Sales Technician at the uBreakiFix store in Cincinnati, offering a starting pay of $17/hour with unlimited sales bonus potential. The role focuses on friendly, human-centric customer service, tech assistance, and product upsell within a dynamic retail environment.

You will join a team that trains you to diagnose and troubleshoot devices, while helping customers understand solutions and services.

Qualifications

• Minimum 1 year in customer service or retail sales.
• Ability to connect with customers and make them feel heard and valued.
• Basic knowledge of electronic devices is a plus.
• Flexible to work retail store hours and multitask easily.

Responsibilities

• Welcome customers at the uBreakiFix store and provide personalized, human-centric service.
• Leverage Serve, Solve, Sell techniques to upsell Asurion products and services toward achievable sales goals.
• Engage in basic diagnostics, troubleshooting and repair support for customer devices as needed.
• Work as part of the retail team to meet store needs and business goals; juggle multiple tasks smoothly.

Skills

Customer service

Retail sales

Communication skills

Tech literacy

Job description

Asurion is seeking a Retail Sales Technician at the uBreakiFix store in Cincinnati, offering a starting pay of $17/hour with unlimited sales bonus potential. The role focuses on friendly, human-centric customer service, tech assistance, and product upsell within a dynamic retail environment.

You will join a team that trains you to diagnose and troubleshoot devices, while helping customers understand solutions and services.