Retail Tech Sales & Service Specialist

Comcast; Dickson City (Lackawanna County); On-site; USD 20,664 - 31,257; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Paid Time Off

Tuition reimbursement of up to $8,000

401K Savings Plan with matching

Discount tickets to Universal Resorts

Job summary

Comcast is seeking passionate individuals for retail positions in Dickson City, Lackawanna County. The role involves engaging customers, providing outstanding service, and meeting sales targets. Candidates should possess a High School Diploma or equivalent, have a flexible schedule, and be physically able to manage store tasks. Perks include comprehensive benefits like medical coverage, paid time off, and tuition reimbursement. The base pay is $15.00 per hour, with potential compensation of up to $22.69, including commission.

Qualifications

• Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment by connecting our products and services to customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer‑Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Communication

Resilience

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma or equivalent

Job description

Comcast is seeking passionate individuals for retail positions in Dickson City, Lackawanna County. The role involves engaging customers, providing outstanding service, and meeting sales targets. Candidates should possess a High School Diploma or equivalent, have a flexible schedule, and be physically able to manage store tasks. Perks include comprehensive benefits like medical coverage, paid time off, and tuition reimbursement. The base pay is $15.00 per hour, with potential compensation of up to $22.69, including commission.