Retail Tech Sales Pro — Elevate Customer Experience

Comcast; Leesburg (FL); On-site; USD 20,664 - 31,684; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

XFINITY courtesy services

Universal Resorts discounts

Parental leave

Tuition reimbursement

Paid time off

401K matching

Job summary

Comcast in Leesburg, FL is seeking a dynamic Retail Sales Associate to engage customers, demonstrate features, and provide standout service while helping meet sales targets. You will help customers interpret statements, answer questions about services, and upgrade or modify accounts in the store.

As a brand ambassador, you’ll promote Comcast/Xfinity products, maintain up-to-date knowledge, and contribute to a fun, competitive team environment with a professional storefront experience.

Qualifications

• High School Diploma or equivalent
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self Motivation

Critical Thinking Problem Solving

Communication

Resilience

Professional Integrity

Education

High School Diploma or equivalent

Job description

Comcast in Leesburg, FL is seeking a dynamic Retail Sales Associate to engage customers, demonstrate features, and provide standout service while helping meet sales targets. You will help customers interpret statements, answer questions about services, and upgrade or modify accounts in the store.

As a brand ambassador, you’ll promote Comcast/Xfinity products, maintain up-to-date knowledge, and contribute to a fun, competitive team environment with a professional storefront experience.