Retail Sales Pro: Tech & Entertainment Solutions

Comcast; Michigan; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Base pay + commission

Benefits

Job summary

Comcast is seeking a dynamic Sales Associate to engage customers, showcase products, and deliver an outstanding retail experience. This role includes achieving sales goals, onboarding customers, and resolving issues with moderate supervision.

You will thrive in a fast-paced store environment, adapting to a flexible schedule that includes evenings, weekends, and holidays, while maintaining a high standard of customer service.

Qualifications

• Customer-focused approach to selling and assisting customers.
• Strong communication and active listening to understand needs.
• Ability to meet or exceed sales targets with a customer-first mindset.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience
• Listening to customer needs, providing tailored solutions that align with their preferences and requirements
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence
• Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary
• Facilitating comprehensive onboarding for new customers, ensuring they understand product usage and management effectively
• Collaborating with customer care to troubleshoot and resolve issues, fostering trust and ongoing customer loyalty
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment
• Participating in team huddles and completing required training to maintain up-to-date product knowledge and sales skills
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
• Other duties and responsibilities as assigned.

Skills

Customer Focus

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Communication

Resilience

Critical Thinking

Problem Solving

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is seeking a dynamic Sales Associate to engage customers, showcase products, and deliver an outstanding retail experience. This role includes achieving sales goals, onboarding customers, and resolving issues with moderate supervision.

You will thrive in a fast-paced store environment, adapting to a flexible schedule that includes evenings, weekends, and holidays, while maintaining a high standard of customer service.