Retail Tech Sales Specialist — Customer Experience Champion

Comcast Careers; Silverdale (WA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement up to $8,000

Paid Time Off

401K with matching

Job summary

Comcast in Silverdale, WA is hiring for a retail Sales Associate to engage customers, demonstrate features, and deliver exceptional service in a fast-paced store environment.

You will meet sales targets, help customers with accounts, and act as a brand ambassador for Comcast/Xfinity, leveraging product knowledge to connect offerings to customers' everyday lives. The role offers on-site training and visible growth opportunities.

Qualifications

• High School Diploma or GED.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to ourcustomers’ everydaylifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer focus

Workplace organization

Persuasion

Teamwork

Technical knowledge

Self motivation

Resilience

Problem solving

Communication

Professional integrity

Education

High School Diploma / GED

Job description

Comcast in Silverdale, WA is hiring for a retail Sales Associate to engage customers, demonstrate features, and deliver exceptional service in a fast-paced store environment.

You will meet sales targets, help customers with accounts, and act as a brand ambassador for Comcast/Xfinity, leveraging product knowledge to connect offerings to customers' everyday lives. The role offers on-site training and visible growth opportunities.