Retail Tech Consultant: Earn, Grow, Help Customers

Comcast Careers; Gilford (NH); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Day-One benefits

401K with matching

Paid Time Off

Tuition reimbursement

Job summary

Comcast Xfinity is hiring for a retail sales position in New Hampshire. You will engage customers, demonstrate products, and drive sales while delivering outstanding service in a fast-paced store environment.

You will interpret bills, assist with account changes, and promote Comcast/Xfinity services, acting as a brand ambassador. The role emphasizes product knowledge, teamwork, and a customer-first approach to achieve targets.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays.
• Regular attendance is expected.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting products to customers' daily lives.
• Adhering to retail policies and maintaining a professional store environment.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a retail sales position in New Hampshire. You will engage customers, demonstrate products, and drive sales while delivering outstanding service in a fast-paced store environment.

You will interpret bills, assist with account changes, and promote Comcast/Xfinity services, acting as a brand ambassador. The role emphasizes product knowledge, teamwork, and a customer-first approach to achieve targets.