Retail Tech Associate — Customer Solutions

T-MOBILE USA, Inc.; San Jose (CA); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) and employee stock grants

Paid time off and holidays

Tuition assistance and college coaching

Mobile service & home internet discounts

Job summary

A leading telecommunications company seeks a Mobile Associate in San Jose, CA. This role focuses on customer engagement, requiring a passionate advocate for technology solutions in a fast-paced retail environment. Key duties include utilizing digital tools to enhance customer understanding, delivering personalized service, and collaborating with team members. Competitive pay starting at $20/hour and extensive benefits are provided, including stock grants and various insurances.

Qualifications

• Must be a passionate advocate for customers.
• Proven ability to succeed in a fast-paced sales environment.
• Willingness to work alongside peers and learn.

Responsibilities

• Deliver personalized technology solutions to customers.
• Utilize digital tools to demonstrate products and service plans.
• Collaborate with colleagues to enhance customer experience.

Skills

Customer advocacy

Sales ability

Digital tool usage

Team collaboration

Effective communication

Education

High School Diploma/GED

Job description

A leading telecommunications company seeks a Mobile Associate in San Jose, CA. This role focuses on customer engagement, requiring a passionate advocate for technology solutions in a fast-paced retail environment. Key duties include utilizing digital tools to enhance customer understanding, delivering personalized service, and collaborating with team members. Competitive pay starting at $20/hour and extensive benefits are provided, including stock grants and various insurances.