Retail Team Member II: Customer Experience & Merchandising

Goodwill Industries of Lower South Carolina (Palmetto Goodwill); Summerville (SC); Vor Ort; USD 26.000 - 34.000; Vollzeit

Zusammenfassung

Palmetto Goodwill is seeking a Retail Team Member II to be the face of our stores in Summerville. You will deliver Amazing Customer Experiences while receiving, processing donations, and supporting efficient merchandising and sale of donations.

As part of the team, you will learn and grow through training, uphold our I-CARE values, maintain a clean work environment, operate the POS, and help meet production goals while ensuring respectful, inclusive service.

Aufgaben

• Delivers ACE (Amazing Customer Experience) to all internal and external customers.
• Acts as an ambassador of Palmetto Goodwill and our I-CARE (Integrity, Collaboration, Attitude, Respect, Excellence) values.
• Embraces an expectation of learning and growth. Enthusiastically participates in training and development.
• Celebrates and supports a culture of diversity, inclusivity, and belonging at Palmetto Goodwill. Ensures team members feel respected, accepted, and included.
• Enthusiastically receives donations from donor utilizing GRATIS (Greet, Receipt, Assist, Thank, Invite back, Sort)
• Sorts, prices, and stocks hardline donations for sale according to established expectations.
• Sorts, tags, and stocks softline donations for sale according to established expectations.
• Accurately utilizes point-of-sale system to complete sale of merchandise. Requests customers to round-up change for maximum mission impact.
• Accurately records donations, production of merchandise and specified tasks.
• Meets established production goals corresponding to role in retail location.
• Maintains clean work environment.
• Demonstrates proficiency of cashier, softline production, or donor services / hardline production roles through evaluation.
• Reports known or suspected security and/or theft problems to a member of store management, appropriate District Manager, and/or Asset Protection department.
• Complies with all agency policies, procedures, and safety standards throughout all work areas; maintains same to meet CARF, Department of Labor, and other regulatory standards.
• Maintains safety standards in the store and reports any exceptions to store management.
• Performs other job-related duties as assigned by a member of store management.

Jobbeschreibung

Palmetto Goodwill is seeking a Retail Team Member II to be the face of our stores in Summerville. You will deliver Amazing Customer Experiences while receiving, processing donations, and supporting efficient merchandising and sale of donations.

As part of the team, you will learn and grow through training, uphold our I-CARE values, maintain a clean work environment, operate the POS, and help meet production goals while ensuring respectful, inclusive service.