Retail Team Member II: Customer Experience Champion

Palmetto Goodwill; Sumter (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Palmetto Goodwill seeks a Retail Team Member II to deliver outstanding customer experiences while assisting donors, processing donations, and maintaining organized merchandise in a fast-paced retail setting. You will be part of a diverse team focused on mission impact and community service.

The role requires excellent customer service, ability to multitask, and a flexible weekend schedule. Training and growth opportunities are emphasized as part of Palmetto Goodwill’s culture.

Qualifications

• Understand English and follow verbal and written instructions.
• Provide excellent customer service to shoppers and donors.
• Ability to work in a fast-paced retail environment and adapt to changes.
• Reliably work weekends and maintain a flexible schedule.

Responsibilities

• Deliver ACE (Amazing Customer Experience) to customers and donors.
• Sort, price, and stock donations for sale.
• Operate the point-of-sale system and process transactions.
• Maintain clean, organized merchandising and store areas.
• Report security issues or theft to management.

Skills

Customer service

Teamwork

Multi-tasking

English proficiency

Education

High school diploma or GED

Tools

POS system

Job description

Palmetto Goodwill seeks a Retail Team Member II to deliver outstanding customer experiences while assisting donors, processing donations, and maintaining organized merchandise in a fast-paced retail setting. You will be part of a diverse team focused on mission impact and community service.

The role requires excellent customer service, ability to multitask, and a flexible weekend schedule. Training and growth opportunities are emphasized as part of Palmetto Goodwill’s culture.