Retail Team Member: Customer Service & Stock Specialist

Michaels of Canada; Nanuet (NY); On-site; USD 23,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical/dental/vision coverage

Tuition assistance

Flexible spending accounts

Job summary

The Michaels Companies Inc. in Nanuet, NY is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will participate in unloading trucks, stocking, planograms, and merchandise recovery while supporting Buy Online Pickup in Store and Ship From Store processes. Flexibility for nights, weekends, and early mornings is required.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service, help customers shop our store, and provide a fast checkout experience.
• Assist with truck unloading, stocking, planograms, and merchandise recovery.
• Engage customers in rewards programs and enrollments, and support omnichannel processes (BOPIS & SFS).
• Maintain store recovery standards and compliance with SOPs and company policies.
• Adhere to safety programs and interact respectfully with customers and fellow team members.
• Work hours may include nights, weekends, and early mornings.

Skills

Retail experience

Job description

The Michaels Companies Inc. in Nanuet, NY is seeking a Store Associate to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience.

You will participate in unloading trucks, stocking, planograms, and merchandise recovery while supporting Buy Online Pickup in Store and Ship From Store processes. Flexibility for nights, weekends, and early mornings is required.