Retail Team Member: Customer Service & Merchandising

Dollar General; Prosper (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Job summary

The Team Member at Dollar General serves customers as a point of contact, stocking and merchandising displays, and operating cash registers to maximize store profitability and customer satisfaction. This role requires strong product knowledge, safety awareness, and the ability to work with store merchandising guidelines.

Daily duties include customer service, maintaining a clean store, processing payments, and supporting self-checkout across multiple terminals while adhering to company policies.

Qualifications

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Maintain a safe, clean and well-organized store environment.
• Operate cash registers and assist customers at multiple terminals.
• Stock and rotate merchandise on shelves and build eye-catching displays.
• Assist customers in self-checkout process at multiple register terminals.
• Follow company policies and SOPs.

Skills

Customer service

Product knowledge

Cash handling

Planogram compliance

Cash register

Stocking & merchandising

Communication skills

Education

High school diploma or equivalent

Job description

The Team Member at Dollar General serves customers as a point of contact, stocking and merchandising displays, and operating cash registers to maximize store profitability and customer satisfaction. This role requires strong product knowledge, safety awareness, and the ability to work with store merchandising guidelines.

Daily duties include customer service, maintaining a clean store, processing payments, and supporting self-checkout across multiple terminals while adhering to company policies.