Retail Team Member: Customer Service & Merchandising

Dollar General; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance options

401(k) Savings Plan

Paid sick leave

Vacation

Paid maternity and parental leave

Job summary

Dollar General is seeking a Team Member to serve customers, stock and merchandise displays, and operate cash registers in a fast-paced store environment. You will help maintain clean, organized aisles and assist with merchandising, checkout, and customer assistance across shifts.

The role requires basic math, cash handling, planogram knowledge, and strong interpersonal skills. This full-time on-site position offers diverse benefits and opportunities to grow within the company.

Qualifications

• Ability to read and interpret diagrams, safety rules, operating and maintenance instructions, and procedures manuals.
• Effective interpersonal and oral communication skills.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock and display merchandise.
• High school diploma or equivalent preferred.

Responsibilities

• Provide superior customer service to exceed the customer's expectations.
• Possess product knowledge and use of selling techniques to enhance the customer experience.
• Maintain a safe, clean and well-organized store environment that delights our customers.
• Assist in merchandising the store in a manner that is appealing to customers and retains customer excitement to shop at popshelf.
• Rotate product to create eye-catching displays to drive sales.
• Complete daily and weekly cleaning responsibilities to provide a superior customer shopping experience.
• Condense and reset displayed merchandise and conduct daily recovery to provide a clutter free customer shopping experience.
• Follow company policies and procedures as outlined in the SOP manual and Employee Handbook.
• Operate cash register(s) and scanner to itemize and total customer's purchase, collect payment and make change, bag merchandise, and assist customers with merchandise as necessary.
• Assist customers in self-checkout process at multiple register terminals simultaneously.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving room, and help set up sidewalk displays.

Skills

Reading diagrams

Interpersonal communication

Planograms

Cash handling

Basic math

Cash register operations

Stocking merchandise

Education

High School Diploma

Job description

Dollar General is seeking a Team Member to serve customers, stock and merchandise displays, and operate cash registers in a fast-paced store environment. You will help maintain clean, organized aisles and assist with merchandising, checkout, and customer assistance across shifts.

The role requires basic math, cash handling, planogram knowledge, and strong interpersonal skills. This full-time on-site position offers diverse benefits and opportunities to grow within the company.