Retail Team Member - 18+

Kilwins Chocolates Franchise, Inc.; Petoskey (MI); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid training

Employee discount

Flexible schedule

Tips

Job summary

Kilwins Chocolates Franchise, Inc. is hiring a part-time Retail Team Member in Petoskey, MI. The role offers $15.00/hour plus tips, paid training, and flexible scheduling. You’ll welcome guests, scoop ice cream, help guests pick treats, and ring up purchases while keeping the store welcoming and clean.

Evening, weekend, and holiday availability is essential. No relocation or remote work. Enjoy employee discounts and a supportive team in a fast-paced environment.

Qualifications

• No experience? No problem. We'll provide paid training.
• Team-oriented environment encouragement.
• Comfortable engaging guests and providing friendly service.

Responsibilities

• Welcome every guest with a genuine smile.
• Scoop premium ice cream and prepare desserts.
• Help guests select chocolates, fudge, caramel corn, and other Kilwins favorites.
• Operate the register and help keep the store clean, stocked, and guest-ready.
• Work alongside your teammates to create exceptional guest experiences every day.

Skills

Customer service

People skills

Dependable

Positive attitude

Job description

Part-Time Retail Team Member (18+) | $15/hr + Tips | Paid Training

Location: Kilwins Chocolate Kitchen, Petoskey, MI

Pay: $15.00/hour + tips

At Kilwins, our purpose is simple: Create enjoyment and make people happy.

Whether you're scooping premium ice cream, serving handcrafted chocolates, or welcoming guests with a smile, you'll help create memorable experiences for families, friends, and visitors from around the world.

No experience? No problem. We'll provide paid training and teach you everything you need to succeed.

Why You'll Love Working Here

• Starting pay of $15.00/hour plus tips
• Paid training
• 50% employee discount at Kilwins Company Stores
• Flexible part-time scheduling
• Opportunities to learn new skills and grow
• Friendly, supportive team environment

What You'll Do

• Welcome every guest with a genuine smile.
• Scoop premium ice cream and prepare delicious treats.
• Help guests select chocolates, fudge, caramel corn, and other Kilwins favorites.
• Operate the register and help keep the store clean, stocked, and guest-ready.
• Work alongside your teammates to create exceptional guest experiences every day.

Who Thrives Here

• Love working with people.
• Stay positive and enjoy staying busy.
• Are dependable and ready to learn.
• Take pride in doing your best.
• Believe kindness and teamwork matter.

What to Expect

This is an active retail position where you'll spend most of your shift on your feet helping guests and supporting your team. Team members should be comfortable lifting up to 50 pounds occasionally with assistance.

Evening, weekend, and holiday availability is essential. Our busiest times are when families are making memories together, so we're especially looking for dependable team members who enjoy working during those times. This is not a Monday-Friday, 9:00 a.m.-5:00 p.m. position.

Our Promise to You

Starting a new job can feel exciting—and sometimes a little overwhelming. We'll provide the training, support, and encouragement you need to learn, grow, and feel like part of the team from day one.

Ready to Join the Sweetest Team?

If you're looking for a fun part-time job where you can learn new skills, work with great people, and help make someone's day, we'd love to meet you.

Additional Information

At Kilwins, we believe people deserve opportunities to learn, grow, and succeed. We're proud to be a Recovery Friendly Workplace and welcome individuals committed to building a positive future.

Applicants must be authorized to work in the United States. This position is not eligible for relocation assistance, visa sponsorship, or remote work.

Kilwins Chocolates Franchise, Inc. is a drug-free workplace with smoke-free and vape-free facilities and is proud to be an Equal Opportunity Employer.