Crew member

GCAB Ventures, LLC dba Kilwins; Austin (TX); On-site; USD 10,228 - 14,568; Part time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Kilwins at East Village in Austin is seeking a part-time Retail Team Member passionate about providing excellent customer service in a dynamic retail environment. Responsibilities include engaging with customers, preparing products, and maintaining store cleanliness. Ideal candidates have a customer-oriented attitude and the ability to work well in a team. The position offers flexible hours with starting pay at $9 per hour plus tips. Join Kilwins and bring smiles through quality chocolates and ice cream.

Qualifications

• Must be customer service oriented with outstanding personality and manners.
• Ability to operate transactions accurately.
• Ability to communicate effectively and work well with others.

Responsibilities

• Provide excellent customer service and brand knowledge.
• Engage with customers and make sales suggestions.
• Perform general cleaning duties and maintain store standards.

Skills

Customer service orientation

Effective communication

Transaction accuracy

Job description

Retail Team Member – Kilwins at East Village

Location: 3500 E Parmer Lane, Suite 3120, Austin, TX 78754

Are you passionate about sweets and ready to serve in a dynamic retail environment where chocolate, ice cream, and customer smiles go hand in hand? Kilwins Austin, opening soon at East Village, is looking for energetic, personable team members to deliver a fantastic customer experience!

Job Type: Part-time.

Pay: Starting at $9 per hour + tips (estimated around $6/hr)

Expected hours: 10+ per week

• Employee discount
• Flexible schedule

Job Description

Responsible for providing excellent customer service, preparing products, restocking inventory, accepting payments, making change, and performing general cleaning duties in the retail store. Will receive training in customer service techniques, sales suggestions, cleaning/health standards, and general retail store procedures.

ESSENTIAL FUNCTIONS

• Provide integrity, honesty and knowledge that promotes the culture, values and purpose of Kilwins Brand.
• Engage and connect with every customer by providing excellent customer service and brand knowledge.
• Answer customer questions and make sales suggestions.
• Provide knowledge of Kilwins history and products.
• Perform general cleaning duties.
• Follow proper opening and closing procedures.
• Effectively operate point of sale system (cash register).
• Merchandise and maintain displays according to Kilwins Brand Standards.
• Prepare/make waffle cones.
• Create and serve quality chocolates, fudge, and ice cream for others to enjoy.
• Have fun.

KNOWLEDGE, SKILLS, AND ABILITIES

• Ability to operate transactions in an accurate manner.
• Ability to communicate effectively and work well with others.
• Must be customer service oriented with outstanding personality and manners.
• Ability to follow directions/instructions.

EDUCATION AND EXPERIENCE

Previous sales experience is helpful, but not necessary.

PHYSICAL REQUIRMENTS/WORK ENVIRONMENT

Must be able to lift 40 pounds. Must be able to stand for long periods of time.

OTHER DUTIES

Please note this job description is not intended to cover a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Individuals may perform other duties as assigned including working in other areas to cover absences or to equalize peak work periods or otherwise balance the workload.